smartdraw.com

2.9
2.9 Based on 41 reviews

SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 ...

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Average Rating

2.9

/
5

41 Reviews

5 Star
43%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
52%

All Reviews

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kryštof špinar
REALLY BAD experience. Spent about an hour drawing a room thinking it is a free service as it advert

REALLY BAD experience. Spent about an hour drawing a room thinking it is a free service as it advertises. Was HORRIBLY mistaken. When you are done drawing it and want to download your sketch. It makes you sing up and then asks for you to pay a monthly fee in order to export.

1
Date of experience: Feb 24, 2026
Christian Hanson
Garbage. It appears to be a free software and you can use all the features up until you need to pri

Garbage.
It appears to be a free software and you can use all the features up until you need to print or save your work. When you search free wiring tool and the first one that shows up is this paid trash, is pretty frustrating. Especially when you spent two hours making the diagram.

1
Date of experience: Feb 02, 2026
Christian Hanson
Garbage

Garbage. It appears to be a free software and you can use all the features up until you need to print or save your work. When you search free wiring tool and the first one that shows up is this paid trash, is pretty frustrating. Especially when you spent two hours making the diagram.

1
Date of experience: Feb 02, 2026
Karen Fitzpatrick
Same problem everyone is having

Same problem everyone is having. They don't tell you its a free trial and then, because I thought it was worth it and was locked out of all the work I had done, I was going to sign up. Its was 6.86$ per month had to pay annually, went to pay and you can only sign up for 3 accounts minimum and its 18$ for tax. over $267. Horrible company, stay away.

1
Date of experience: Jan 04, 2026
Theodor Bernhold
Avoid this at all cost

Avoid this at all cost, at least if you want to try it out. My project was locked behind the paywall after 2 hours of drawing and unable to be accessed without paying.

1
Date of experience: Nov 26, 2025
David Dumitrescu
Wasted time for a mediocre product

Terrible experience for a mediocre product. one of the worse examples of corporate greed I've seen in recent. the fact that the they don't properly tell you you are entering a free trial and that I can't even export my flowchart without opening my wallet is such a scummy way of getting people to pay for your service. now I'e wasted quite a bit of time and now they're one bad review richer. If I could rate them half a star, I would.

1
Date of experience: Nov 18, 2025
Aaron Spinley
Renewal cost is a joke ..

I Used this in 2021 to design a deck area (one off project). The functonality was actually good and I got dagrams done well, but beware of the PRICING practices... Just tried to reactivate my licence in 2025 to sketch a cabinet project and it is asking me to pay over $100 to renew a licence that will expire in 2022 ?? 12 months after last time i used it... NO other options.. what a Joke.. smartdraw has just perminantly lost a good customer.. I'm happy to pay reasonable money for good product, but not this crazy extortion subscription pricing.. bye bye Smartdraw.

1
Date of experience: Nov 15, 2025
Miranda Alsumayra
simple app and great price,

simple app and great price,

5
Date of experience: Nov 04, 2025
Graeme Hill
smartdraw are one up from scammers

smartdraw are one up from scammers you can spend hours on a plan on the so called trial try and save it print it or even copy and it says trial expired they only offer an annual option but promote it as monthly log out try and change your email to get a trial that you never got first time and you find your plan has been deleted they really are scum I will never advise anyone to use Smartdraw even AI says its shady

1
Date of experience: Oct 30, 2025
Simon Deeley
A completely terrible application

A completely terrible application. It’s performance is woeful, absolutely no consistency, changes lost left right and centre, customer service none existent. AVOID AT ALL COSTS

1
Date of experience: Oct 24, 2025

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Business Details

  • SmartDraw is a unified visual workspace that combines diagramming, whiteboarding and data into one enterprise-friendly app that teams use to get work done. SmartDraw Software has been in business for over 20 years. Today, more than 85% of the Fortune 500 and more than 250,000 public and private enterprises of all sizes around the world use SmartDraw to create visuals.See more

  • email support@smartdraw.zendesk.com
  • call 8582253300
  • language https://www.smartdraw.com

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