smileboxy.com

1
1 Based on 10 reviews

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Average Rating

1

/
5

10 Reviews

5 Star
0%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
91%

All Reviews

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John Fitzpatrick
The price was so low , I thoughtvit may be a scam. I am delighted with the 2 tablets I purchased- wi

The price was so low , I thoughtvit may be a scam. I am delighted with the 2 tablets I purchased- withca sizeable discount for buying two.
My only concern was lack of tracking information- but I think 'Relay' who were the delivery company sat on it for a few days , after saying they had it. I suspect they wanted me to agree I collect it at a shop.
My grandaughter is thrilled with hers- it's so sophisticated compared tobtge old slow one she had!. A CD player from Smileboxy is nowvon my list- again coming tops for value and quality.

4
Date of experience: Feb 14, 2026
Flint Walker
Frustrating Return Process Experience

My elderly mother mistakenly purchased a boxy tablet. Mistakes like this can happen with age. We contacted the service to initiate a return and received an email that raised concerns about their reliability. The message outlined two options: a 3% refund while keeping the product or returning the item for a refund with several stipulations, including shipping costs and a handling fee. The return process would take about a month, and they noted that if customs held the package, no refund would be issued. We were instructed to wait for their email with the authorized return address, which is quite alarming.

1
Date of experience: Jan 01, 2026
Paul Fisher
Mistaken Purchase of a Tablet

My elderly mother mistakenly bought a boxy tablet. Such errors can occur as people age. We reached out to the service to arrange a return and received an email that raised doubts about their credibility. The message outlined two options: 1. A 3% refund while keeping the product, or 2. Returning the item for a refund with several conditions. These included being responsible for all shipping costs, a 15% handling fee deducted from the refund, a return process that takes about a month, and the requirement to provide tracking information. They also mentioned that if customs holds the package, no refund would be processed. We were instructed to wait for their email with the authorized return address and not to use the one on the original package, which is alarming.

1
Date of experience: Jan 01, 2026
Adrien Parker
Extremely Dissatisfied with Pricing and Quality

If I could rate this lower, I would. Although the website suggests a UK presence, this company operates from China and charges exorbitant prices for items that are far cheaper elsewhere. They demand £35 for returns plus a 15% handling fee. I bought a CD player that is of poor quality, far inferior to what I had years ago. I am incredibly disappointed with my purchase.

1
Date of experience: Dec 29, 2025
Brandon Kelly
Defective CD Player Purchase

I bought a CD player, but it won’t hold a charge! I've been trying to initiate a return, only to find out that I have to pay for both delivery and return, along with a 15% handling fee. This is unacceptable for a defective item.

1
Date of experience: Dec 19, 2025
Mehitable Coleman
Unfortunate Delivery Incident

I ordered an ebook, but it was left outside and my dog destroyed it. I contacted the service, but they just referred me to the delivery company. The responsibility for the item lies solely with the vendor, and since I did not receive it in good condition, they refuse to provide any compensation.

1
Date of experience: Dec 17, 2025
Dutton Johnson
Awaiting a CD Player with No Response

I am waiting for a CD player and have not received any replies regarding my inquiries. Tracking the delivery has also proven impossible.

1
Date of experience: Dec 14, 2025
Katie C.
Lack of Response Regarding Order

I cannot get a response about my order. There is no phone number available, and I found recent reviews that raise concerns. I will give them another 24 hours to reply but do not recommend this service currently.

1
Date of experience: Dec 14, 2025
Barb Lewis
Received Incorrect Tablet Size

I ordered a 14" tablet but received a 10" screen instead. I have escalated this issue with the service but have yet to receive a reply. I have also contacted my credit card provider to seek a refund.

1
Date of experience: Dec 14, 2025
Sky Scott
Confusion Over Tablet Size

I ordered what I believed was a 14-inch tablet, only to receive a 10-inch one. While all advertising states a 14-inch screen, the invoice shows a 10-inch tablet, which seems suspicious.

1
Date of experience: Dec 10, 2025

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