Name: snowears.com
Telephone: 000000000
Rating: 3.8

Laia Guest

Do not buy from this website in your…

Do not buy from this website in your life — you will be scammed!!!After buying 3 items from Snowears for a total amount of €390 and finding that none of them fit me (I usually wear size S, and their S is huge!!), I emailed them to request a return and a refund.They almost never reply to emails and show no concern at all. When they do reply, they tell you that you have to pay €150 in shipping costs to return the items. Are they serious??? €150 is the price of one item!What kind of absurd return policy is this? They take no responsibility whatsoever, do not care about the customer, and only want the money.They are nothing but scammers. I have already filed a police report, and soon other people will do the same.They have scammed me out of €390.

Date of experience: Dec 01, 2025

shuyue Guest

3 months ago

Esther ZANG

I don’t usually leave reviews, but I had to for this one. I ordered from Snowears during their pre-order period, so it took a few weeks to arrive, but honestly it was totally worth the wait. The product is even better than I expected — really well made and works perfectly. It also arrived right when I needed it, which was a nice surprise. Super happy with my purchase and would definitely recommend Snowears to anyone thinking about ordering the baggy style ski jackets and pants.

Date of experience: Nov 30, 2025

Rebecca Angel-Urbach Guest

3 months ago

Grandma was a little too excited…

Grandma was a little too excited to order new ski pants for her granddaughter and accidentally ordered them in grey instead of black. As soon as I noticed, I emailed…URGENT to customer service explaining my error. They immediately responded letting me know they would get back to me within 24 hours and lo and behold the very next morning I received an email letting me know they revised the order! As if that was not enough, they followed up and offered a complimentary pair of socks with my review which I am more than pleased to provide!