Name: snugly.com
Telephone: 000000000
Rating: 1.2

Kristy Taylor Guest

Ordered red panda and assured would…

Ordered red panda and assured would receive for Xmas. Meanwhile still have not received the item and customer support not replying to emailsDon’t be fooled very disappointed I wasted my money and that my daughter missed out on one of her Xmas presents

Date of experience: Jan 27, 2026

Twokiddlings Guest

2 months ago

3 weeks and nothing

3 weeks and one automated email.Ordered beginning of Jan it’s now the 29th. No tracking number , no replies and I’m losing the will . Scam? Maybe

Date of experience: Jan 11, 2026

Rachel Olsen Guest

2 months ago

Never got my items

Never got my items. Had to dispute the charge. After bugging them they sent a tracking number but nothing's was ever sent. Do not buy from this company it is a scam! I did get my money back through the credit card company

Date of experience: Jan 02, 2026

Marta Guest

2 months ago

35 days and counting

I should've checked these before ordering.. seemed genuine but I've not received either product or refund

Date of experience: Dec 24, 2025

Anna Thomson Guest

2 months ago

Do not use this company

Ordered on 18th December and like everyone else I have not had my products. One response to first customer service email but nothing further. I’ve requested a refund through my bank. Wish I’d looked at reviews first!

Date of experience: Dec 18, 2025

Rob Guest

2 months ago

Ordered before Christmas, has never arrived.

Ordered just before Christmas. Tracking provided does not show anything at all. Customer service replied to me once, and then has not replied since. I would suggest steering well clear of this company.

Date of experience: Dec 18, 2025

Mary G Guest

2 months ago

Even one star is one too many.

Even one star is one too many.SCAMMERS Took the money Never deliveredGot a phony confirmation and order number.

Date of experience: Dec 18, 2025

GazDoran Guest

2 months ago

Con artists.

Ordered mid December with a promise of delivery in time for Christmas.Its now 25th Jan and I still haven't received the order.No option for a refund, no replies from customer services, no detailed tracking information!Do not buy.

Date of experience: Dec 17, 2025

Elaine Pace Guest

2 months ago

I had no trouble with the delivery

I had no trouble with the delivery. They turned up vacuumed pack so appears to be quite small. Once you open it up they swell up. The weight is lovely. My daughter and partner loves them.

Date of experience: Dec 16, 2025

John McCune Guest

2 months ago

I have gave them a one star but that's…

I have gave them a one star but that's to high I placed an order on the 16th December 25 with a 3 - 7 working days delivery time its now 57 Days and still not a word about when we will get the order . Yet they are still taking orders with a 3 - 7 working days delivery and they claim if your ordering they have stock available. It just has all the hall marks of one big scam . My advice is don't buy from this company .