Review Time
Very disappointing purchase. These seat covers appears as a cream colour on the website, but in reality they are a strong yellow/mustard shade, which looks completely different from the product photos. This difference is not clearly disclosed anywhere.
Before purchasing, we contacted customer service to confirm whether they would fit a Suzuki Jimny, as the product is described as “universal fit.” We were reassured that they would fit. However, when the covers arrived, they did not fit the seats properly at all.
When we raised both issues, the response was unhelpful. We were told the colour difference is due to studio lighting and materials, and that sizing is the customer’s responsibility based on a measurement chart. This contradicts the advice we were given before purchase.
Overall, this experience suggests a lack of accountability and concern for customer satisfaction. I am left with a product that does not match its advertised appearance and does not fit my vehicle.
Very disappointing purchase. These seat covers appears as a cream colour on the website, but in reality they are a strong yellow/mustard shade, which looks completely different from the product photos. This difference is not clearly disclosed anywhere.Before purchasing, we contacted customer service to confirm whether they would fit a Suzuki Jimny, as the product is described as “universal fit.” We were reassured that they would fit. However, when the covers arrived, they did not fit the seats properly at all.When we raised both issues, the response was unhelpful. We were told the colour difference is due to studio lighting and materials, and that sizing is the customer’s responsibility based on a measurement chart. This contradicts the advice we were given before purchase.Overall, this experience suggests a lack of accountability and concern for customer satisfaction. I am left with a product that does not match its advertised appearance and does not fit my vehicle.
Hassle free ordering experience. The seat covers are great. I particularly like the toggle that fits between the seat back and base which stops the cover from moving around. Definitely better than the previous covers I had from a well known open water swimming clothing company. The only slight niggle I have is that the arm rest covers don’t have a hole in the underside to accommodate the height barrel adjuster on my VW Transporter arm rests. I’ll have to adapt them to give access to them.
I have a winnebago solis PX, a campervan built on a Promaster3500. The cream color jumpseat is an odd size and takes a lot of abuse! The double front seat fits it perfectly and adds some personality to my van.. LOVE it!I also had a great experience with the customer service team. Fantastic product and company!
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