Name: sophieallport.com
Telephone: 01778560256
Rating: 2.1

Blair Guest

Overwhelmed by spam after one purchase

After making a purchase from this service, I have been overwhelmed with spam emails. They ignore all unsubscribe requests and do not respond to inquiries. I will not be buying from them again.

Date of experience: Dec 18, 2025

Brad Brown Guest

2 months ago

One-time purchase led to relentless spam

I made a purchase from this service and have since been inundated with spam emails. They disregard all requests to unsubscribe and do not respond to any inquiries. I will not be making another purchase.

Date of experience: Dec 18, 2025

Tonja Wilson Guest

2 months ago

Lackluster and low-quality Christmas bedding

The Christmas bedding set I received has very muted colors—what appeared red online looks more like a faded orange, and the print is quite blurry. I’m a bit disappointed considering the price; I expected something more vibrant based on the website images.

Date of experience: Dec 06, 2025

Maura Ross Guest

3 months ago

Personalized mug order disappointment

I ordered a personalized mug with the name Niki. However, the personalization did not resemble the name at all. Customer support claimed that the K looked different, but there was no K present. They refused to issue a refund and only offered a credit note. I wanted a mug with the name Niki, but ended up with one that says Nili—very poor service.

Date of experience: Nov 10, 2025

Amadeus C. Guest

4 months ago

Received the wrong item, no solution offered

I received the incorrect item. After notifying them via email, I was told I couldn't get a replacement in time for a gift I needed that week. They took days to respond, then sent a new item without my consent and now expect me to arrange for a courier to pick up the wrong item. This has wasted my time.

Date of experience: Oct 27, 2025

Quincy Cooper Guest

6 months ago

No updates on my order

I placed an order and have received no further communication. The customer service is unhelpful. My next step will be to contact my credit card company to initiate a chargeback.

Date of experience: Sep 01, 2025

Imelda Anderson Guest

8 months ago

Great quality mugs received quickly

We ordered two mugs and they arrived promptly. We were very pleased with the quality. Unfortunately, one mug developed a hairline crack. After reaching out, the company apologized and processed a replacement within a day—no questions asked. Excellent service; I will shop here again.

Date of experience: Jun 12, 2025

Xavier Clark Guest

10 months ago

Beautiful bedding set, quick delivery

I am a fan of this service due to their quality, predominantly UK-made products. Despite some recent reviews, I decided to order a tulip double duvet set for my daughter. The bedding is beautiful—floral and soft, perfect for her. I ordered on Wednesday, and it arrived by Saturday. Well done for resolving any issues, as we all have them occasionally.

Date of experience: Apr 26, 2025

Zelyee69 Guest

1 year ago

A responsible service

I purchased gifts for friends' housewarming and one mug arrived broken, likely due to shipping. When I contacted the company, they promptly sent a replacement on the following Monday. A lovely customer experience.

Date of experience: Mar 01, 2025

Melody Patterson Guest

1 year ago

Effortless shopping experience

Items were dispatched and delivered quickly (a few days, which is standard unless it's a major platform). The bedding set is lovely and of good quality. Returns were handled smoothly, and I received my refund in a reasonable time. I would definitely shop here again.