sothebys.com

1.4
1.4 Based on 81 reviews

Sotheby's /ˈsʌðəbiz/ is a British founded American multinational corporation headquartered in New York City....

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Average Rating

1.4

/
5

81 Reviews

5 Star
7%
4 Star
1%
3 Star
2%
2 Star
4%
1 Star
85%

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Phineas Walker
Disorganized

I listed a designer purse. It sold for a nice price. Payment per the contract is 10-12 business days. I didn’t get paid. I contacted my representative and was informed my contract and tax information was deleted! I had to redo the paperwork. Then was told next week it will be turned in for payment. Not I will turn it in immediately.

1
Date of experience: Oct 13, 2023
Tommy Brown
Sotheby's is coasting on a reputation long squandered

Sotheby's wildly overestimated the value of my artwork.They failed to update the status of my consignment. The status remained at "accepted" even after the close of the auction. It never updated to "listed" or "sold" even 2 months after the close of the auction.I only found out when my item would be auctioned by accident - I wasn't informed until 2 weeks before the actual auction that my item was to be listed.The vast majority of items in the auction received no bids at all. Those that did have bids almost all had a single bid.My item sold for less than ONE FIFTH of the low estimate. Seller's fees ate up more than 60% of the sale price. I am actually netting less than $140 (after sellers fees and shipping) for an item that Sotheby's estimated would bring $5k-$7k.UPDATE: Like others, Sotheby's lost my seller information, and asked for it repeatedly. Then they came up with some nonsense about their payment information form having no language referring to the word "check"... So I quoted their form back to them... Now, this form has altogether about 6 lines of text, and their payout drone replied "Oh, I guess I missed that line". Criminally abusive "service" at Sotheby's.UPDATE: Anjli Patel at Sotheby's has THREE TIMES promised to send a check to me for the proceeds of my consignment and then failed to send the check on both promised dates. I have experienced ALL of the things that other people have complained about. The level of incompetence at Sotheby's is staggering.UPDATE: Finally paid after a lot of runaround. For a photograph estimated by Sotheby's at $5000-$7000, I received a check for $241. Subtracting $140 from that for shipping, I netted $100. YOU HAVE BEEN WARNED.

1
Date of experience: Sep 28, 2023
Wilhelm Brooks
Atrocious customer service

Atrocious customer service. I’ve been waiting several months to sell an item which we accepted an auction price for.I agree with these other reviews, this company is most likely coasting on a long lost reputation which is no longer deserved.I would steer well clear of them and go for literally any other auction house.

1
Date of experience: Sep 05, 2023
babalanlan71
BUYERS / SELLERS BEWARE !!!!

BUYERS / SELLERS BEWARE !!!!I listed approximately 250k - 300k of rare whisky to sell with sothebys. I’m not even going to get into them totally not being transparent from the get go prior to auction.( auction ended June 16 2023. It’s now September 20th 2023 and i still haven’t received full payment or my property back. They are holding approximately 100k of my property hostage and will not give it back )My experience is they will try to bully and manipulate you and abuse their power in any which way they can to get their way.All my property sold and I’ve only been compensated for only half.One buyer in particular is someone I know ( who knew my property was being auctioned and bid on it and never paid ) NOT MY FAULT you need to take responsibility for your own mistakes and start pre approving customers to bid like all other auctions I’ve dealt with. Sothebys is trying to hold me accountable for their lack of pre approving buyers and just letting anyone bid in order to get commissions which puts YOU / US in a position to be bullied for payment.You will absolutely NOT get away with this manipulation / bulling and my next stop will be the New York Times / BBBNEVER AGAIN !!!PLEASE DO YOUR DUE DILIGENCE AND USE SOMEONE ELSE,DONT BE A VICTIM LIKE ME.

1
Date of experience: Sep 01, 2023
Jemma Carter
Obnoxious people

Met with someone from the jewellery department who made me come all the way to London and then went back on their valuation. Thoroughly unpleasant person who should take a lesson in how to deal with people

1
Date of experience: Aug 03, 2023
Merle Taylor
Very intransparent and expensive pricing

Had a very negative experience when selling an old Patek Philippe watch. An astounding 35% were subtracted in total from what the bidder had to pay (15% the seller, 26% the buyer), and the 26% of the buyer were not mentioned in the contract but hidden in the small print. I received significantly less than I had hoped for and feel that my trust in such an old established company was badly misused. Would never sell anything through them again!

1
Date of experience: Jul 25, 2023
Andrea Wilson
They messaged me randomly telling me to…

They messaged me randomly telling me to fill out an “application” told me they would train me to get paid $2000 bi weekly but the application was just my full name email and social security number thankfully i read these reviews before i filled that out

2
Date of experience: Jul 25, 2023
Raphael Carter
Incompetent and Worthless

They exist on a reputation long lost. They are incompetent and arrogant. They pretend to be the best but are the worst. I would be better off with any other real estate company. Just horrible

1
Date of experience: Jul 23, 2023
Winston Scott
A waste of time

Couldn't be bothered

1
Date of experience: Jun 03, 2023
MariaPilisi96
Bad experience with their office in…

Bad experience with their office in Prague, Czech Republic, EU. The staff told us to send a picture about the painting. After this, no answer received. After un urgency his "professional" opinion about the painting came without few hours. This has been made based on one picture and by a lawyer!! Not by a professional. Btw he was arrogant. After my few questions about the case no response received. Thank God that I have read these reviews here and will sell the painting with some other, much more professional company.

1
Date of experience: Mar 09, 2023

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Business Details

  • Sotheby's /ˈsʌðəbiz/ is a British founded American multinational corporation headquartered in New York City.

  • language https://sothebys.com

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