southdownsinsurance.co.uk

4.4
4.4 Based on 680 reviews

Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insur...

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Average Rating

4.4

/
5

680 Reviews

5 Star
79%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Alexa Drake
Easy to fill in online

5
Date of experience: May 16, 2025
Braden
Easy to contact

Easy to contact, helpful staff. Competitive rates for travel insurance.

5
Date of experience: May 16, 2025
Jean_Stanislas39
Brilliant!

The lady was very polite and very professional. Made everything concise and easy to understand. I’ve had my travel insurance with Southdowns for my third year now. Great value.

5
Date of experience: May 12, 2025
Grant Rhodes
Very helpful service

5
Date of experience: May 10, 2025
Katie Coleman
Over 70 it's a shock

Quick simple but still a shock to someone of 73 but a good price compared to other companies

5
Date of experience: May 08, 2025
Lana C.
Good service

Good service

5
Date of experience: May 08, 2025
Penelope W.
Money making scam!

As suspected, insurance is a money making scam!Had to cut short a holiday due to family emergency after 5 days. Unable to reach insurance whilst abroad via phone or website. Upon return to UK sat on the phone waiting to speak to a representative. Apparently because the dying individual isn’t legally related to me, or a close business associate the insurance doesn’t cover cutting short our trip by a week, or the costs of emergency flights. Not surprised, but rather concerned. I went with this company as I had a medical procedure 18 months ago. Hope that I never need to use them for my own health concerns. Will avoid in future.

1
Date of experience: May 07, 2025
Simon Xu
Very efficient advice and service

5
Date of experience: May 06, 2025
Bridger Walker
Friendly

Friendly, helpful guy on phone. Spoke excellent English. Understood every word. courteous, even gave us a bit better price 'than quoted earlier'. 1 star down, for waiting quite a long time on phone. :)

4
Date of experience: May 06, 2025
Great customer service over the phone

Amazing customer service on a Bank Holiday Monday from Jess. Thanks for your help!

5
Date of experience: May 05, 2025

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Business Details

  • Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.

    We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.

    Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more

  • email jane.bason@southdownsinsurance.co.uk
  • call 01903255659
  • language https://www.southdownsinsurance.co.uk

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