southdownsinsurance.co.uk

4.4
4.4 Based on 680 reviews

Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insur...

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Average Rating

4.4

/
5

680 Reviews

5 Star
79%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
12%

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Review Time

Worst experience!

Worst experience I’ve had with any travel insurance company. They delayed my gadget claim and took 4 months to have my phone repaired.

1
Date of experience: Jun 05, 2025
Orlando Fisher
Travel insurance for an under 18 year-old

Knowledgeable, efficient and very helpful.

5
Date of experience: Jun 04, 2025
TheWiner10
They are stealing money from your…

They are stealing money from your account even when travel insurance is cancelled.I have contacted them two years ago to cancel my insurance (as they renewed mine automatically ) and I still receive now an email saying that it’s due to end (which means it was not cancelled) and is about to renew again. This is pure harassment and money scam.

1
Date of experience: Jun 03, 2025
This is the second time am using…

This is the second time am using southdowns insurance. It was remmend by a friend. The policy is simple and straight forward to reading understand.

4
Date of experience: May 30, 2025
Suzanne Fisher
The operator took time to research my…

The operator took time to research my medical condition and check facts, very kind and understanding.

5
Date of experience: May 29, 2025
Staff very helpful and informative and…

Staff very helpful and informative and process very simple.

5
Date of experience: May 28, 2025
Luna C.
Good customer service

5
Date of experience: May 28, 2025
Melanie S.
Easy to complete form and cover seems…

Easy to complete form and cover seems good.

5
Date of experience: May 27, 2025
Diligent and knowledgable staff

Diligent and knowledgable staff, who are very helpful.

5
Date of experience: May 27, 2025
Crystal Smith
Travel insurance.

Good price for my holiday insurance and easy to set up. Fortunately I didn’t need to use it or make a claim so can’t comment on that but it was cheaper than most other vendors with similar cover.

4
Date of experience: May 27, 2025

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Business Details

  • Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.

    We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.

    Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more

  • email jane.bason@southdownsinsurance.co.uk
  • call 01903255659
  • language https://www.southdownsinsurance.co.uk

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