spaandequipment.com

4.2
4.2 Based on 146 reviews

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Average Rating

4.2

/
5

146 Reviews

5 Star
70%
4 Star
8%
3 Star
4%
2 Star
6%
1 Star
12%

All Reviews

Filter Reviews

Review Time

Katie Peterson
They were great until…

They were great and helpful until the information and pictures they send turn out to be giving a wrong recommendation. Then when I asked for support, assistance, the return policy- I was ignored. I no longer trust their input. And their support has been nonexistent. Look elsewhere.

2
Date of experience: Jan 17, 2025
Chrome
Tempting free shipping offer

Free shipping for the whole year sounds great! Im still considering it but sounds like a good deal.

5
Date of experience: Nov 23, 2024
Kris O
Consistent

Consistent, reliable support. They have always resolved my concerns and or problems in a timely manner. Thank you, Alex, for your assistance.

5
Date of experience: Sep 10, 2024
Diane
Alex was extremely responsive

Alex was extremely responsive. He replied within less than a day of my email. He quickly assessed our equipment issue and has provided a solution. This is the best service ever!! I will use this company for all future bed and equipment purchases

5
Date of experience: Sep 04, 2024
Natalie Danks
We love our new 4 on 1 steamer and the…

We love our new 4 on 1 steamer and the customer service from Zizely was excellent. Will purchase from here again and can’t wait for my other steamers to break so I can replace with the 4 in 1 steamer lol!

5
Date of experience: Jun 17, 2024
Mik Joh
We recently purchased a massage table

We recently purchased a massage table. Jeanette Vargas was our representative and we could have not been more pleased with the way Jeanette completed the transaction. She is professional, thorough and is a credit to the company. We are thankful for employees like Jeanette.

5
Date of experience: Jan 25, 2024
Julio Agrinsoni
If I could give 100 stars

If I could give 100 stars, I would..Jeanette Vargas was the representative that took care of me. She is a true professional what she does now only at supplying the knee that I had but they care that she does while doing the job. I wish every employer had an employee like this truly an honor.

5
Date of experience: Jun 21, 2023
Denise Nobler
I made a purchase with Spa and…

I made a purchase with Spa and equipment and part of the device I purchased broke! I called the company and they asked for a pics of the broken pieces! Very shortly after that I had brand new piece send to me without questions asked! The lady that was helping me was Yolanda Melena. She was so professional and kind and I wish everybody in skin care industry and mostly customer service was as efficient as this wonderful employee of SPA and EQUIPMENT. Excellent job and many many thanks!

5
Date of experience: Mar 30, 2023
Brigitte
Deceiving sale tactic from customer service

I was told my order would be delivered to my business location before purchasing my expensive table. However they will send you a video right before your order is shipped with instructions that it is a curbside delivery and white glove service is $450 minimum!! It's a very deceiving business tactic to lie to secure the sale. I won't be ordering from them anymore!

1
Date of experience: Feb 02, 2023
Adam Hilliard
Very poor support

Very poor support. We ordered 10 facial steamers and only 5 working after a year. Did not offer any warranty even though they had 1 year warrantyAlso they will not post any reviews on their website if not 4 stars or better

1
Date of experience: Apr 22, 2022

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