Review Time
Bought the adventurer 2 starter pack, and honestly was very cheap for the value its provided my family over the last 3 months. I‘m so much more relaxed knowing my sons location (very accurate as well btw)
Pretty ingenious product, I wish I‘d known about it when my two eldest sons were a bit younger! First thing I've tried that I can feel comfortable with my kids having that keeps us in touch
My two kids have both love the adventurer 2, it gives them a bigger responsibility as they grow up and they are becoming more independent. Quick delivery and definitely worth the price
DO NOT BUY THIS WATCH
I purchased this watch directly through Spacetalk and it has been nothing but problems. After a few minor issues, the watch has now completely stopped working.
There is no phone number to call for support, only live chat or email and all I receive are generic AI responses. When a real person does reply, they repeatedly ask the same questions without actually resolving the issue.
The watch only worked for around 6 weeks. A software update then caused major problems, with key functions no longer working.
The lack of customer service is appalling. I am now left with a $300 watch that doesn’t work at all.
If you are set on buying this watch, purchase it through a retailer so you have proper consumer protection. Otherwise, don’t waste your money!!!! Id purchase an alternative!
I've had two warranty repairs within the first month due to product issues. The process is cumbersome and time-consuming. Now, the watch requires a screen repair, and I can't even reach the support team to find a repair service.
The recent app upgrade has completely shattered customer trust. There was no prior notice about the upgrade, resulting in unpaired watches that are now useless. I've been in contact with the support team for over three weeks, but they only provide generic solutions that haven't resolved the issues for my two kids' watches. It looks like these watches will soon be discarded.
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