Name: specialized.com
Telephone: 000000000
Rating: 3.2

Tim Lenten Guest

3 weeks ago

Upgrade is absolutley beneficial

Upgrade is absolutley beneficial. More power at top end and gives the Amflow a run for its money!

Date of experience: Feb 11, 2026

Peter Guest

1 month ago

Needed some upgrades for my Diverge

Needed some upgrades for my Diverge, very easy to find the gear. Got the package at my housedoor the next day, thanks!

Date of experience: Feb 10, 2026

customer Guest

1 month ago

If you want the best

If you want the best, trust Specialized. Their bikes are solid and perform over the miles and years. I also like their helmets and shoes better than other brandsI have tried for comfort and fit.

Date of experience: Feb 05, 2026

Julie Emmerman Guest

1 month ago

Superior products across the board

Superior products across the board. When I have had questions about an order, customer service has been so quick and helpful. I really have only positives to say.

Date of experience: Feb 03, 2026

Linda -Washington Guest

1 month ago

Bike is less than 2 yrs old

Bike is less than 2 yrs old, only ridden seasonally and on its 4th motor. Turbo Levo carbon locks up and won’t run. Dealer just keeps saying new motor. You cannot get ahold of anyone at specialized that is willing to listen, they don’t seem to care or follow thru. Sadly we spent a ton of money on this poorly made bike. I’m actually embarrassed for Specialized. Our riding buddies are not impressed.

Date of experience: Feb 03, 2026

Marek Guest

1 month ago

Excellent quality product

Excellent quality product, fast shipping

Date of experience: Feb 01, 2026

Sarah Rosier Guest

1 month ago

When you get a Specialized…you don’t want anything else

I recently purchased the Specialized Turbo Levo Pro (Gen 4) and absolutely love it. The buying experience was simple and fun, with the store making the whole process smooth and enjoyable.The bike itself is incredible — the power makes uphill climbs feel effortless while still delivering a true mountain bike experience. It has completely changed how much fun I have on the trails.The Specialized app is easy to use and makes customising the bike straightforward. I also appreciate the helpful email communication from the company, including instructional videos and software update notifications to ensure the bike performs at its best. The ability to link with apps like Strava is another great bonus.I couldn’t be happier with this bike and would highly recommend it to anyone considering an e-MTB.

Date of experience: Jan 28, 2026

Customer Guest

1 month ago

I’ve got a Specialized Stumpjumper Comp…

I’ve got a Specialized Stumpjumper Comp in Matt Sage White, which I’ve had for about a year. From new I found the paint marks very easily, be it mud or oil/grease, it leaves a stain that can’t be cleaned off. The frame is now starting to look a total mess for a bike that hasn’t been used a great deal. I’ve contacted Specialized and had it checked at one of their dealers who fed back more pictures to them (which I had already done). Specialized say it’s acceptable, just wear and tear. They say I should have got it wrapped from new!! Is this acceptable? £100 for the kit and £150-£250 to get it applied!! Surely this bike shouldn’t be sold in Matt finish if it can’t be cleaned? I feel Specialized are not facing up to an obvious fault by using Matt paint that is totally unacceptable for any bike, road or off road and they simply don’t care. I have got a few of their bikes but I won’t ever buy another one due to their terrible customer service.

Date of experience: Jan 23, 2026

R Alva Guest

1 month ago

Easy to do business with

Easy to do business with. Research, info/specs, payment and purchase history were all easy to do. The delivery time was also reasonable.

Date of experience: Jan 15, 2026

Rebecca Guest

1 month ago

There was a known issue

There was a known issue. If someone spends 14k+ on a bike and there is a known issue - the company should reach out and let all the buyers know. It's not a 500 bike.