Review Time
I had one account. Unable to use due to it being hacked, I couldn't log in and have no access to the email connected to it. So I made a new one with email and never was able to play on the original accountwhich is why I created a 2nd one. I purchased coins on this new account played and won just around $112. When redeeming, spinblitz closed my 2nd account and emailed me stating i have multiple account and to use the original. I explained it have no access to it. I'm unable to get emails or shying bcz is hacked and I explained every detail. I have only been bombarded with repeat automated emails that customer service will get back to me and emails from multiple representatives emailing me with the same copy and pasted email that they closed my account and to use the other account. And it was s violation of their terms. I have continue to tell them over and overthe same information. And yet no one has properly assisted me or read my replies in order to assist me. Unethical, untrustworthy, and should be shut down for a casino app
Love this social casino. Definitely one of my tops places I play on. Great odds. Redemption time is always quick. Within day or two my winnings are in my bank account. The hourly jackpot prizes are great. Always specials runnings for sweep coins.
The live chat with support is unheard of in the online gaming industry. SpinBlitz goes above and beyond to ensure its customers are treated with dignity and respect. Maricris was my designated Big Win Representative. She reached out to me daily while awaiting my redemption, and made me feel at ease while everything was checked over for security measures. Thank you Maricris and team for the amazing experience and super fast redemption process. 20 out of 5 stars!!
This is the second time I made a purchase and did not get the free spins from the promo or “mega offer ” they call it. I’ve gotten emails from 2 or 3 different people saying we will look into it please be patient blah blah. Y’all dam sure took my money in an instant now get some customer service people who can fix these problems quickly and maybe offer something better then a useless heartless apology.I’ve changed my rating from 1to 2 stars because they did finally give me what I paid for, but it was a bit of a pain.
The games are very entertaining. I absolutely think buying coins and then getting free spins is more than fair. This is my first time experiencing this type of gaming fun! I also love the quick payment after redemption. Keep up the good work . Spinblitz is the best online casino!!
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