Review Time
on 2 occasions I have asked them to source a shotgun and they promise they will come back within 24 hours - they have never come back - very unprofessionalI have now gone to another supplier. I would avoid these people - also their product knowledge is awful
* I have used Sportsman gun centre for a few years now and from the very first time I was there in Exeter the service I received was exceptional, always a warm welcome and never any pressure to buy. The staff are knowledgable and experienced with all you need to know regarding the products they sell. Over the past two months with upgrading a rimfire rifle, Tom has been outstanding and extremely helpful. * I am happy to drive from South Leicestershire to Exeter and will continue to do so !
I purchased a MTC scope fromthis company in 2018 with a lifetime warranty and due to a malfunction had to return for repair. I sent the item back and was kept up to date in relation to the repair which I know caused Sportsman dificulties from the manufacturers of the Scope. This company could not have been more helpful, professional and courteous and I recieved my scope back repaired and under warranty. I am based in Northern Ireland and have great difficulties in dealing with companies on the mainland, but not this company I would recommend them to anyone. An excellent job well done.David
I sent a rifle into sportsman after receiving it back from another gunsmiths who had been appointed to carry out an inspection and repair unfortunately they did a substandard job so I reached out to sportsman for assistance.They couldn’t have been any more helpful. I sent the gun off. A thorough inspection and test was carried out and I was given a detailed explanation as to what was wrong with the rifle.It was then returned to me in perfect working condition again they went beyond what they needed to and I can honestly say I would strongly recommend them. Thanks again
My Fx Panthera was sent to Sportsman for repair after I'd bought it second hand from a guy who didn't mention it had a leak.After 5 days without the gun my back yard rat problem was rampant and we were desperate. I contacted them by email and they replied within a few moments.I asked them about the leak, which was fine, and assured me it would be back with me that week, but this was a Tuesday and "This week" could have meant Friday, 4 more days away, and now that the farmer is in his fields with his machines the rats are retreating to my garden.. This wouldn't do, I explained how important it was that I received my rifle the next day if possible and offered them upto 100 pounds to send it expressly that day.. They understood immediately, and not only did the they go straight down and make sure my rifle was posted that same day, but they refused to accept a penny in compensation for themselves or the firm! It was simply all in a days work for them.. The rep I spoke to Harry Ward deserves a raise in wages and I cant thank him and the company enough for a rare(these days) pleasant customer experience.. I cant recommend them enough.
Excellent service, could not source the Hatsan trigger assembly that I needed but spoke via email to HARRY WARD and problem solved. Harry did a fantastic job in sourcing the part I wanted in a very professional manner, would highly recommend this company thanks
Exceptional service I ordered a die on Sunday afternoon and used the wrong reference numbers, on ringing Monday morning explaining my mistake the knowledgeable and friendly staff dispatched the correct item which arrive in the Wednesday post. Highly recommended
I purchased a new Browning shotgun online last week. The pre order delivery date was 1-8 Aug. On calling the store to confirm collection, I was informed they needed to check and call me back. After being ignored I made a further two calls and eventually discovered the gun wouldn’t arrive until February!! Worse still it would take a week to refund my £4300!!! The website still says the deliver is arriving today! Completely misleading and absolutely awful customer service!
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The Sportsman Gun Centre is a specialist retailer of hunting and shooting merchandise. We carry over 1000 shotguns, 400 rifles and 100 air guns at any one time. The store also has a massive selection of reloading equipment and a very impressive clothing section covering Deerhunter, Browning , Beretta, Musto, Le Chameau and Jack Orton.
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