Review Time
I went there last Thursday and attempted to get in the big pool but the big pool was so cold I turned around and got out so me and my carer went in the small pool till a very rude lady tried to stop me and my carer getting into the kids pool it’s not very good I have cerebral palsy and every time I attempt to get into the big pool my cerebral palsy kicks off sort out the temperature otherwise I’m not going anymore
I am so fed up with this place. All I want to do is book swimming for my family and I'm going around in circles. Their system does work and what's more annoying is I've been telling the staff for years this and they always say 'ir does work' well, if it did I wouldn't be writing this is frustration. Do they actually want anyone to go there? Sort your booking system out 1610 you can missing custom. Absolutely ridiculous. I second the previous reviewer that they also don't answer the phone!!
I went there last Thursday and attempted to get in the big pool but the big pool was so cold I turned around and got out so me and my carer went in the small pool till a very rude lady tried to stop me and my carer getting into the kids pool it’s not very good I have cerebral palsy and every time I attempt to get into the big pool my cerebral palsy kicks off sort out the temperature otherwise I’m not going anymore
Terrible staff and very disorganized. One out of four times I booked for Robert Blake, it was closed when we arrived. The staff don’t even know what equipment they have—I booked table tennis, and when we arrived, they realized they didn’t even have a table!!!! I don't care if they "apologize" - I waste my private time. They are a joke!
Id like to say a big thank you to Jack for the fun,lively, aqua move class at 1610 bridgwater,great motivating music,It was easy to use & store my mobility equipment at the poolside .Perfect for to help me recover from injury.Very helpful receptionist & pool staff.Free hairdryers too😁I will definitely be back
I’ve been a member of 1610 in Dorchester for over a year now for the swimming. To find a decent 25m pool is getting harder these days, so great that they provide it! The pool is well kept and normally there is space in the lanes for all standards, and rarely unable to book a session at the time I want.Booking through the app (when you’re a member and have switched off the other venue options) is easy, and you can tell how busy the lanes will be by seeing how many have booked and if another pool class. There’s also plenty of parking, though being alongside a school can make it a bit busy getting there at drop off/pick up.Staff are generally happy and helpful when you speak to them, and the best welcome you with a big grin as you come in the door.The facilities are a little tired, but always clean.I keep meaning to try the gym or a class, but not done that to date, so can’t comment on those.The reason it loses a star is the management of the pool on the day can be a little awkward sometimes. For example:- sometimes people are swimming in the wrong lane and slowing others down. I don’t have a massive problem with that until they just plough on and refuse to let the faster swimmers through leading to frustration and people overtaking. The lifeguards should step in a little more here where it’s clearly a persistent issue in the session.- sometimes if a new session is starting they will rearrange the pool and the fast lane becomes the slow lane and there’s often no way of knowing until another swimmer lets you know. - sometimes people leave clothes in the cubicles rather than in the cupboards provided. The passive aggressive in me is getting to the point I’ll start handing these into reception as “lost property”That said, I understand that this can be a tricky area and overall I’m happy with the experience, and no intention of cancelling my membership
Come on 1610 you can do better than this !! Moving classes in the small pool without any notification to members if you are more mature (in years ) it is impossible to get into the very cold slippery main pool i and many of us was recommended by our Doctors through the wellness group …we pay our money to keep 1610 afloat and pay your wages but cannot get into classes only 4 aqua classes in the lovely warm slip free small pool You have so many unhappy members 1610 Dorchester management chooses to ignore complaints and we are told schedules will remain the same …disgusting.
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