Review Time
It appears that cancelling a subscription is not a priority for the service, as there has been no response from support. I have switched back to the free version and am now trying another music platform. I think I may have resolved some issues on my own by clearing the cache on my device, which seems to have helped.
So it seems cancelling subscription is not a concern to Spotify, absolute zero response support wise. So moved back to free and now trial Apple Music.I feel I may have fixed issues myself as I cleared the cache from Spotify on Mac and it seems to have fixed (under setting and data saving)
Was using the free version for years. Moved over to paid subscription and it's been really good. Setting up the accounts and across multiple devices correctly was a bit of a faff but managed to get it done. Nothing but a great service since.
It would be nice if more vsn be free with say few adds like unlimited skips and good quality of music to listen too that sound great free with out paying the premium subscription that seems to go up and up and up every blooming yr...
I have been notified by Spotify Limited that it’s is increasing its PREMIUM SERVICE by 7.7% in November 25.That’s an incredible rise and at such short notice.I contacted them by Chat-Line. When my questions started to get more in depth and me waiting considerable lengths of time between chats ( She could not keep up) when I mentioned the length of time it was taking, she accused me of being rude giving a bad “tone” to the chat and ended the chat without any further comment from me.Atrocious behaviour by Spotify I was not rude just asking simple but to the point questions.I must seek out a better platform to play my beloved music
Absolute abomination and who on earth is this so called editor who suggests picks? Is this a 5 year old let loose? Tracks are horrible versions with originals missing and half the albums that are outstanding are not even on there. Audiobooks a d podcasts are a farce and just try to find something you want and their algorithm will decide otherwise for you. Corporate greedy little people who are the worst kind....music is precious but these clowns have bastardised it.
After all this time using Spotify. Couldn't understand WHY I was hearing all the same tracks over and over EVEN though I've thousands of songs in my library at hundreds of hours of total play time. Thought I'd contact Spotify and find out. Turns out they CAN NOT even do a BASIC feature like shuffle each and every song in your library. They can only generate a "queue" and play a sample of your tracks up to 50 on shuffle at any one time. I literally laughed in disgust. Ended the chat and as a lifelong Android and Samsung man have now found myself utilising Apple Music simply for this basic feature!!! Ridiculous. Used Android Soundiiz via Apples Songshift to seamlessly transfer my ENTIRE array of songs and custom playlists AWAY from Spotify over to Apple Music. I guess a) Can now shuffle every song and entire library and b) utilise Dolby Atmos with Spatial Sound at Hi-Res Lossless so thanks Apple I guess you win this round.
Beware the free trialI took out the offer of three months trial membership, I was notified that the trial was ending and decided that I didn’t use it enough for the £12 per month fee.I followed the process on the website and cancelled my membership, I noticed a week later that a further payment had been taken and my membership was still in place, since then I have been given the run around by Spotify ‘support’ who use a tactic of signing every email with a different name and asking for the same information over and over again.I have given up trying to resolve the matter which is clearly the result they intended and cancelled my membership again. I strongly advise anyone taking out the free trial membership to keep every email as you will need them, also cancel your payment with whichever source you use to make it. I will never deal with these people again.Spotify will probably reply to this review saying how sorry they are with this situation and asking me to contact Spotify support, yes, well, I have wasted enough time doing that already.
Deleted my google account and no longer had access to the Spotify account, they are still taking money from me even though I can’t log in and cancel. These people are scammers, I’ve contacted my bank because you are fraudsters
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