Review Time
we have opened a critical issue where stape proxy drops 20% of our events. we have provided detailed explanation to the tickets and curl tests that prove exactly what and where goes wrong. stape closed the ticked as resolved, without any answer.
we have opened a critical issue where stape proxy drops 20% of our events. we have provided detailed explanation to the tickets and curl tests that prove exactly what and where goes wrong. stape closed the ticked as resolved, without any answer.
Predatory renewal terms paired with extremely poor customer support. Their renewal is extremely hard to cancel, and even if you do cancel they will claim that you did not. Support is effectively useless, they refuse to provide any help at all, just copy pasting the same answer. Avoid this company at all costs.
Stape has been a reliable and easy-to-work-with partner for server-side tracking. Setup is straightforward, documentation is clear, and the platform performs consistently. Support has been responsive and knowledgeable when questions came up, which made the implementation smooth. Overall, strong value for anyone looking to improve tracking quality and data control.
terrible experience. I followed their step by step guide for meta capi, and it broke my pixel, and my ads were negatively affect because of it. Do not use it if you have ads running, the meta capi is not a plug and play like they say it is, it will turn off your pixel and hurt your ads
I had my billing set to upgrade my account if I exceeded my monthly limit - this didn't happen (Stape admitted it was a billing mistake on their end) and my container continued running.Despite admitting it was their mistake, Stape then threatened to close my account if I didn't upgrade my plan for the next month (which was well under the usage limit of the plan I was on at the time).
I asked to remove Stape Care twice and they ignored me. Then followed up again and they canceled my subscription instead of cancelling the add-on. Support needs to do better. Communication and follow-through is not up to par. The actual service provided (sGTM) is good though.Follow-up: Support did end up making it right after multiple attempts and I believe they have learned the lesson required here. I look forward to growing with Stape into the future - it really does make SS Google Tag Manager and a number of other things turn-key.
Stape and especially Konstiantyn are working relentlessly and very patiently to fix all tracking issues. I decided to switch to Stape SST ~ 2 months ago. From the initial call, to setup and implementation and final testing, everything was done professionally. I would recommend their services.
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The easiest way to server-side tracking. Everything from server Google Tag Manager and Meta`s CAPIG hosting to custom solutions.
Stape offers hosting for server-side Google Tag Manager, available worldwide and in the EU; hosting for Meta's Conversions API Gateway; and a variety of apps, plugins, templates, and extensions.
Starting at $20 for hosting. Logs are included.
User-friendly: easy setups and clear dashboards. Helpful support and a community to assist with server-side tracking. Compliance with security standards: ISO 27001, HIPAA, and GDPR.
Embrace server-side tracking with Stape to better grasp user actions, trust your data, speed up your website, and boost your digital marketing.See more
