Review Time
A poor company which is becoming rich just making fool of people. I faced incident when 90 percent expenses of treatment denied only about 10 percent given equal to premium paid how ridiculous the previous years of bitter experience is not retrievable i.e. Dec 2017 therefore i had to opt available date.
This insurance is extremely disappointing. Customer support is very inadequate. Don't be fooled by the advertisements. The agent is consistently unavailable, and the claims department provides no answers to inquiries. Most of the customer service representatives seem to lack understanding of basic questions. It's a disorganized situation, driven by marketing tactics. We cannot recommend this insurance provider. After my cataract surgery, I found myself running around endlessly.
Extremely disappointing claims service. I received two negative responses regarding my claim. I was hospitalized for three days due to a severe fever, and the hospital reached out to my insurance provider. Despite submitting all required documents, I received no response or claim approval. This appears to be an insurance group solely focused on profits. I strongly advise against trusting this company. When I called customer support with inquiries, I was met with the same scripted responses repeatedly. Absolutely the worst experience.
The claims service is incredibly disappointing. Do not trust this insurance provider. I've received negative responses multiple times. After being hospitalized for three days due to a severe fever, the hospital contacted my insurance, but there has been no response despite submitting all necessary documents. They seem to only care about profit. I strongly advise against trusting this insurance company. Customer service is frustrating, with representatives repeating the same questions over and over. It's the worst experience imaginable.
I wish there was a way to give this company negative stars. They should either require a health check report during policy enrollment or process claims based on that report. They frequently deny claims, claiming pre-existing conditions that aren't accurate. Avoid this insurance at all costs; it's a major headache on top of already dealing with health issues.
I've had a terrible experience with my insurance agent and her manager. When I visited the office, they showed no concern and told me to contact the head office if I wanted to pursue my request. Despite paying a significant amount annually for six years, they have ignored my reimbursement request submitted on December 24. Their lack of communication and disregard for customers is unacceptable. I'm considering escalating this issue to higher authorities.
This company bombards you with marketing calls, texts, and messages. Blocking one number leads to receiving communications from another. It's alarming how they obtain personal information without consent. I’ve never used their services and never will, given the constant spamming. Such aggressive marketing tactics only push me further away from considering their services.
I am sharing my genuine experience with this company. It’s one of the worst I've dealt with in my life. They lack ethics and seem focused solely on deceiving customers for profit. The stress and harassment they cause make you wish you'd never engaged with their services. It's an utterly fraudulent operation.
My experience three months ago was extremely disappointing when my daughter was hospitalized due to severe food poisoning. Despite providing the hospital with my insurance details, they rejected my claim for trivial reasons. I find this insurance provider to be highly untrustworthy and would not recommend them.
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