Review Time
I'm extremely unhappy with my experience at Star Tech Ltd. in Bangladesh. The Banani and Uttara branches have unprofessional staff, outdated products, and poor customer service. Their website is also clunky and unhelpful. I would not recommend them to anyone.
I recently placed an order to purchase a Baseus Super Pro Jump Starter and these guys made me wait for 8 days and cancelled it without informing. I called their call center multiple times and they said they will deliver within one to two days. The quality of this organization has degraded over the past years. Don't buy products from them as they don't bother about their customers.
I placed multiple orders over several occasions, and no customer service team inform me that I was eligible for a GrameenPhone STAR discount. Over the past three months, I’ve spent more than 100,000 BDT without receiving any discount. It’s essential to have well-informed and trained staff to provide customers with this information in a timely manner.
Very poor system, in a word; fraud. There was some display issue in my laptop, so I took it into a Star tech servicing centre. They had to just change the display. But while changing the display, they broke my laptop. Now they are refusing to take any responsibility. How ridiculous!! Totally Fraud. I expected better from them, but alas! They disappointed me.
Looking for a trustworthy online shop to buy original tech products from? Look no further than Star Tech Ltd! Not only do they sell top-quality items, but they also offer excellent after-sale service that will leave you feeling satisfied. Their user-friendly app provides a great shopping experience, and the PC build option is a standout feature that makes it easy to build your own computer at home. Shop with confidence at Star Tech Ltd - your one-stop-shop for all your tech needs!
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Star Tech Ltd is the largest computer shop and IT Solution Provider in Bangladesh. Established on March 1, 2007, Star Tech has grown into Bangladesh's leading technology retailer, offering a comprehensive range of products including custom-built PCs, laptops, tablets, smartphones, servers, workstations, and genuine Apple products. With 20 retail outlets across major cities such as Dhaka, Chattogram, Gazipur, Khulna, Rajshahi, Mymensingh, and Rangpur, and a user-friendly online platform, Star Tech ensures convenient access to quality tech solutions nationwide. Our commitment to customer satisfaction is reflected in our motto, "Customers Come First," and our ISO 9001:2015 certification underscores our dedication to maintaining international quality standards.See more
