Review Time
The staff allocated to my file were professional and approachable. They handled my case skillfully with patience and valued my contribution. Their professionalism is of high standard.They kept me updated on every step of the process, explaining everything requirement with clarity. They were always accessible and willing to support during the whole process.
I spent nearly two months working on my Start Up Loan application, submitting extensive documentation and following every request. Despite initially being told I was eligible, I was eventually declined based on something I was previously assured would not be an issue. It felt like the goalposts were moved halfway through the process.The communication throughout was very slow.It’s incredibly frustrating to have invested so much time and effort into an application that, in the end, was never truly viable under their criteria. A process that should have taken no more than two weeks dragged on for nearly two months. I found the overall service to be inefficient, inconsistent, and not respectful of applicants’ time.I hope this feedback helps others approach the process with caution and encourages the team to improve clarity and responsiveness in the future.
Suzy has been exceptional in the time she has given me in order to complete the loan. Her attention to detail, her kindness and her knowledge have been incomparable. She has really helped to relive the stress of the process and it has proven seamless with her help and guidance
Absolutely amazing team and i thank my business advisor Karl Willetts for being there all the way and he has supported me and my husband with the loan and greatful for the help and i thank everyone else from Biz Bank for the help making this happen for meDefinitely recommend for new startup business who want to build up they new venture 💯
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The Start Up Loans Company was established in September 2012, with a mission to help new and early-stage UK businesses access affordable finance and mentoring support.
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