flightcentre.co.nz

4.7
4.7 Based on 1.2K reviews

...

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Average Rating

4.7

/
5

1.2K Reviews

5 Star
89%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Esmarie Smith
Brooke at Flight Centre Tauranga was great. She gave us good advice and the best options. She follow

Brooke at Flight Centre Tauranga was great. She gave us good advice and the best options. She followed through on all the expectations and It felt like she really cared that our trip was a success, which it was. We are going back to book our next trip later this year. Also the travel insurance from FC is the best.

5
Date of experience: Feb 21, 2026
Margaret Morehu
Prompt answering of several phone calls. Every question was answered in a calm polite reassuring man

Prompt answering of several phone calls. Every question was answered in a calm polite reassuring manner. Excellent willingness to accomodate flights, including extra information regardiing free tour in Singapore. One of the best experiences I've had with a Travel Agent. Thank you Daniel.

4
Date of experience: Feb 17, 2026
Monica Cook
Pretty amazing service from Tamara as we are in Australia booking our trip to Rarotonga. Excellent r

Pretty amazing service from Tamara as we are in Australia booking our trip to Rarotonga. Excellent responses from Tamara and we would certainly recommend you deal with her for your travel needs.

5
Date of experience: Feb 15, 2026
Divya Petri
Great experience booking through Flight Centre. Taylor was friendly, knowledgeable, and made everyth

Great experience booking through Flight Centre. Taylor was friendly, knowledgeable, and made everything smooth and stress-free. Really appreciated the clear communication and support throughout. Highly recommend!

5
Date of experience: Feb 13, 2026
anna scott
Very friendly and helpful. Understood what I wanted and got everything sorted out for me. Sent all i

Very friendly and helpful. Understood what I wanted and got everything sorted out for me. Sent all information regarding bookings via email straight away. Thank you

5
Date of experience: Feb 11, 2026
James Visentin
If i could give zero stars i wouldve. They canceled our flight home for a wedding without consesnt a

If i could give zero stars i wouldve. They canceled our flight home for a wedding without consesnt and never refunded us. We missed our flight and the over the phone help was incredibly horrible. Not good enough for a company of this calibre. I wouldve had a better experience having this sorted by a toddler.

1
Date of experience: Feb 01, 2026
Kyan Morgan
Exceptional support for our travel plans

The representative was very communicative and assisted us with a complicated itinerary. They were easily accessible and promptly responded to our emails regarding any questions or adjustments to our flights. Additionally, having the details printed out for our trip was helpful, and they provided us with information about the requirements for the countries we visited.

5
Date of experience: Jan 23, 2026
LC69
Exceptional Service from an Experienced Travel Consultant

The representative has extensive experience in the travel industry and consistently provides exceptional service. They are dependable, honest, trustworthy, and very knowledgeable. The guidance and practical advice offered are clear, and travel arrangements are handled with professionalism and care, ensuring complete peace of mind. Our recent trip to Malaysia, Vietnam, and Thailand was a dream come true thanks to the meticulous planning and ticketing by the representative. I highly recommend this consultant to anyone in need of a reliable and experienced travel advisor. The service provided is absolutely fantastic.

5
Date of experience: Jan 20, 2026
Kaden Scott
Our travel representative was incredibly supportive.

Our travel representative was incredibly supportive. They had excellent knowledge of the destinations we were considering for our trip, providing us with valuable insights. Always available and accommodating with our inquiries, they offered relevant information.

5
Date of experience: Jan 16, 2026
Cathleen Clark
Fantastic Support for Our Fiji Trip

We recently arranged a trip to Fiji and encountered a minor issue with our accommodation. The support team quickly resolved it for us. They were extremely helpful, communicated effectively, and ensured the entire process was hassle-free. It truly enhanced our experience. Thank you very much!

5
Date of experience: Jan 01, 2026

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