Name: storagevault.com
Telephone: 01418891000
Rating: 4.7

Tazewell Wright Guest

Great Size Recommendation and Excellent Service

I was uncertain about the size I needed, but the representative suggested a 15ft unit would be suitable based on the measurements I provided for my boxes. They took the time to show me different layout options and a larger unit, but it turned out their initial suggestion was perfect. The units are 8ft high, making them ideal for box storage, as they offer double the cubic space compared to a local competitor. The setup was quick and easy, and the representative ensured I received the correct "new customer" deal based on my intended duration of stay.

Date of experience: Jan 14, 2026

Penelope R. Guest

2 months ago

Great storage experience while relocating

I stored my belongings for about 3-4 months during my relocation. The vault was secure and dry, and I had no issues. If I were to do it again, I would prefer a ground floor vault, even if it meant reserving two, since the second-floor options were larger. Moving heavy furniture up and down the lifts was quite inconvenient, but this was related to my items, not the service itself.

Date of experience: Dec 05, 2025

Hudson C. Guest

2 months ago

Items remained secure and dry

I had my belongings in storage for about 3-4 months during my house move. There were no problems with the vault; it was dry and secure. My only suggestion is that if I were to do it again, I would choose a ground floor vault, even if it meant booking two, as the second floor units were larger. Moving heavy furniture up and down the lifts was quite inconvenient, but this was due to my items, not the service.

Date of experience: Dec 05, 2025

Patrice Fisher Guest

2 months ago

Incredibly friendly staff

The staff were exceptionally friendly, even when I had no idea how to exit through the gate! I highly recommend this service—five stars all the way.

Date of experience: Dec 04, 2025

Jody Guest

3 months ago

Smooth setup process

The setup process went smoothly, and the instructions were clear and straightforward. Everything was in order at the facility, served its purpose well, and I have absolutely no complaints.

Date of experience: Nov 30, 2025

Harmony Guest

3 months ago

Excellent for storage needs

I have consistently had a positive experience with the storage service; the staff are very helpful and friendly. The facility is kept clean and dry, so I've never had concerns about leaving my belongings there.

Date of experience: Nov 28, 2025

Levi Anderson Guest

3 months ago

Frustrating website experience

This might be one of the least user-friendly websites I've encountered. I can't speak to the facility itself, but the endless clicking for a quote made me give up. Designing an e-commerce site isn't difficult, so I'm left wondering about the overall quality of the administration.

Date of experience: Nov 07, 2025

Theo Turner Guest

3 months ago

Exceptional customer service

The customer service was absolutely amazing during a stressful time when my house sale fell through. The staff were incredibly helpful, and one representative, in particular, made the experience much more relaxed. I would rate the service a perfect 10 out of 10.

Date of experience: Nov 06, 2025

Margo Johnson Guest

4 months ago

Quick and affordable setup

Setting up a viewing was incredibly easy, and the onboarding process was quick and smooth. The facility was in better condition compared to other more expensive options we considered.