Review Time
I ordered a large 3" double prong belt, quick delivery, good quality belt but the sizing was a bit off for me (bit big). Contacted the Strength Shop and they sent out a different size belt for me to try free of charge along with a returns label. Fantastic customer service and communication!
I ordered a large 3" double prong belt, quick delivery, good quality belt but the sizing was a bit off for me (bit big). Contacted the Strength Shop and they sent out a different size belt for me to try free of charge along with a returns label. Fantastic customer service and communication!
I don’t usually leave reviews, but this is definitely an exception. I ordered weightlifting shoes for my son’s birthday and, due to unforeseen circumstances, there was a delivery mix-up. I contacted the company and Reece and Chris were the epitome of professionalism. They quickly corrected the mistake, and I received the shoes within a week. It’s easy to praise a company when everything goes as planned, but how issues are handled really shows their true standards. This experience shows exactly why they’ve won — and proudly advertise — their awards. Thank you so much. I wouldn’t hesitate to recommend your company. Great customer service
Great products for training, regardless of your fitness and/or experience. Customer service is fantastic. Following a problem with a lever belt I had purchased for my wife the customer service rep had resolved it within hours of raising the problem. A trustworthy, reliable company I would definitely buy from again and thoroughly recommend.
I had an issue with my Nike Romaleos 4 weightlifting shoes after 6 months of use due to a manufacturing issue. Strength shop had been very helpful and asked me to outline the issues. Within a week, they had agreed to send me a replacement pair free of charge. The whole process was very easy with great customer service.
I put an order in from Northern Ireland and this company emails me to say that if I'm using the clothing outside the UK they can't sell it to me 😂They'll be looking us to undress at the border soon 😂Hard to believe, but true.There's nothing like destroying your own business.The Windsor Framework isn't being mentioned by other businesses, so well done to them,I could have lied, but I decided they don't deserve the money I spend on gym equipment.So I ordered from another UK company with no issues.There's plenty of EU companies that are glad of the money too.
Ordered a lever belt and it came with a rusty lever. So much so, one screw would not come out. Katie in CS was fantastic. A new one was sent out...also covered in rust and in a beaten-up box. I'd expect more from what is supposed to be a more premium brand. They seriously need to sort out their stores/warehouse, as I've seen a few reviews mentioning similar issues with rust.
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Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.See more
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