Name: stressless.com
Telephone: 000000000
Rating: 1.6

Julien Adams Guest

Uncomfortable from the start growing…

Uncomfortable from the start growing more uncomfortable daily, squeaky loud, overpriced, cheap, no help from store or Stressless customer service after the first chair they replaced was crooked. We just gave up.

Date of experience: Feb 09, 2022

Marianne Butler Guest

5 years ago

Folks this is a review of the Stressless London Office Chair

Folks this is a review of the London high back office chair, not the recliner. I have a 2 magic recliner and enjoy them very much. I presumed the office chair would be just as comfy but it doesn't close. This was a very expensive error. Initial test trial of this at the showroom was comfy. I committed and purchased. After about 2 weeks of use I reverted back to a 600 office chair. There is nothing ergonomic about the London office chair. It is simply a recliner chair (very comfortable) and placed it on wheels with height adjustment. Armrests are way too low and the thigh support just doesn't seem right for an office chair. If you want/need a ergonomic office chair do NOT buy a Stressless office chair. If you want a recliner buy a Stressless. My message to Ekornes is putting wheels on your comfortable recliners does not transform it to a comfortable office chair, and certainly does not warrant the same price point I'll chalk this experience up as an expensive lesson learned. I don't usually write reviews good or bad but this is a little tell taling about a company that really don't know the difference between a good recliner versus a good ergonomic office chair. This is a taling about this company, as they risked their legendary recliner reputation to carry the office chair without incorporating any egonomics. Oh well, the company will survive but their current line of office chairs will not. Please do NOT make the same mistake, do consider their recliners, but pass on the office chair.

Date of experience: Oct 29, 2020

Larissa Anderson Guest

5 years ago

really poor service

really poor service. A 5-year-old chair breaks in the frame. but they will not replace. poor service for a chair for almost 3,000 €

Date of experience: Sep 01, 2020

Hale Guest

5 years ago

No reply on email

No reply on email. Had a question about their products. No response what so ever. Bought my furniture elsewhere.

Date of experience: May 31, 2020

Carlton Price Guest

6 years ago

Please don’t waste your hard earned…avoid stressless and back in action stores.

Please don’t waste your hard earned money on one of their products.The website and literature all looks wonderful, as do the chairs but in reality the quality and comfort is truly shocking.I have rejected my chair with the “back in action” several times but they keep telling me they want to repair it, even though it was faulty on delivery. Three “stressful” weeks later I am having to commence legal action for a refund, as they obviously don’t care if a customer is unhappy with one of their products, even when faulty.You have been warned !

Date of experience: Aug 22, 2019

Bud Carter Guest

9 years ago

WARNING - expensive chairs - unsatisfactory quality

As a former owner of a couple of lovely Stressless recliners, I again bought Stressless chairs when we 4 years ago should switch chairs. But the quality is definitely not what I expected. The worst is that the dyeing of leather. Within the guarantee period a seat was replaced, since the color peeling off in patches. Later it also started on foot-stools and armrests, but "SORRY" - now the warranty period had expired. Was offered to buy "parts" at a discount, and replace it myself. NO thanks.So - if you need new quality chairs, to keep beyond the warranty period - my advise = avoid Stressles / Ekornes.