Review Time
We bought a chair 3 years ago. The fabric has bobbled and no longer looks smart. We contacted the shop we bought it from who contacted Stressless who stated because we chose a natural fabric we have to shave it and the rear of the back of the chair looks immaculate because it isn't sat on...Not only was the response condescending but why on earth would the company use a material that requires this and surely in time, after defuzzing and shaving; this will thin the material... I'm incredibly disappointed by the diligence exercised in the fabrics provided. We bought this expensive chair due to my back problems, I don't anticipate it lasting any great length of time. It seems this is another company that relies on it's name rather than quality.13/08 - thank you for reiterating information for the benefit of anyone who reads reviews and not addressing my issue. I would never recommend Stressless nor will I purchase
My wife and I spent our retirement savings purchasing 2 Emma Stressless recliner sofas in 2023. After a year, the seat and back cushions started to collapse on my seat. Having 2 of these sofas I moved them about hoping to share the wear on the cushions. (No mean feat as they are really heavy). They seat and back cushions have now completely failed, as a result the leather has no support. Emails to Ekornes (Stressless furniture) were replied with a standard reply referring to the Sale of goods act in this country and go back to the shop you bought them from. No, we have not been back to the shop, that has yet to be done. Sorry to say that nearly £9,000 worth of furniture was money NOT well spent. Now I can see we are going to have to face confrontation which I don’t need at this stage of my life. No fool like an old fool.
Got a second hand couch years ago and a while ago one of the moving parts broke. Sent the company an email hoping i could lrder the part as it was just a small piece of plastic. Instead of being able to order they shipped the part and what it was attached to free of charge.Staff was very friendly and helpful.And of course the seats we have had for years is still as comfortable as when we got it.
Purchased my stressless recliner from Modern Sense Furniture in Ontario Canada in September 2025. Delivered November 2025.Stopped working December 2025.Follow up with stressless and the Modern Sense Furniture store was horrifying - at this time it is February 7th 2025 and I recieve an email on instructions on how to fix it?!It’s under warranty. I am not an electrici furniture technician nor am I physically able to based on current medical state. Send someone to fix it. Overpriced and overhyped - poor quality and even poorer service.
Bought a Stressless recliner from Paul Schatz for $2991, waited 3 months for it to arrive and it's HARD AS A BOARD and my butt goes numb after sitting in it for any length of time. The arch support is NOT enough either. Complete waist of way too much money!Paul Schatz return is 45% = $1310.18 RESTOCKING FEE.Paul Schatz's excuse for their PREDITORY return policy is because they're "a high end furniture store". Being a high end furniture store doesn't give you right to rip people off with a ridiculous restocking fee! How is this legal?!They claim it cost a lot of money to clean a chair.... I've had my chairs professionally cleaned a few times and it was less than $100; it doesn't cost over $1300 to clean a chair!!
Don’t ever buy this product! We bought a Stressless chair and sofa that was delivered in May, 2023. After a year, I noticed the leather on the arms on the chair and the center cushion on the couch were peeling. I contacted the company after 15 months and they said I had to go thru my local stressless dealer for a leather evaluation. The dealer evaluated the leather and agreed that there was a defect. They submitted their evaluation to Stressless headquarters. Contrary to their local leather expert that they have on staff, Stressless responded by saying it must be a lotion or sunscreen issue causing the problem (not true) and the one year warranty has expired. $6,000 down the drain. I’ve owned leather couches for 50 years and have never seen anything like this.
This is probably the most expensive chair I've ever purchased, and it is doing far more harm than good. It's the armchair, zero gravity (I think), with attached desk. It's like sitting in a business class seat on a plane -- great for a couple of hours, maybe for short-term relaxation, but for a few hours' work, no. The "large" is too small; it's too hard and unyielding; and the experience of working with the desk is causing tremendous neck pain. The back of the chair pushes the top of my back forward so that my muscles are permanently tight (I'm getting PT, and this opinion is from the PT people); typing brings my neck forward as well; and there's nothing to rest your arms on while you're typing. I would give it away tomorrow if I had anything to replace it. I know -- I shouldn't try to work in an armchair. But especially not in this armchair.
Stay away from Stressless Mayfair recliners that the American Chiropractic Association have “endorsed”. Recliners are not good for posture no matter who makes them; however my previous La-Z—Boy didn’t cause me pain. The Mayfair was comfortable for about 4 months - after that my neck, hips, pelvic bone and legs have been in constant pain. I decided to investigate the outstanding endorsement. After my research I found that the shape of the bucket (tub) seats often cause discomfort by forcing the hips lower than the knees, leading to poor posture and pressure on the spine. The design of these seats can restrict movement, which may exacerbate back pain. Yet the American Chiropractic Association has endorsed the Stressless recliners as one of the best options to choose?!? Unfortunately I believed their so called endorsement and am now stuck with a $5000 chair that is crippling me. The corrupt disposal society we are currently living in dictates us to research, research; don’t believe hype; and buy inexpensive so that you’re not in shock when you have to replace a basically new product. I have owned this junkyard chair for only 9 months!!
We bought a mary power recliner couch. And within 14 months we had to change the end seat bottom with the middle seat because the seat bottom had lost all support.now 2 months later the other seats are flat and lost all support. It now feels like you are sitting in a hole. We have called and they said that's not under warranty. Save your money and buy something else.
Claim your business profile now and gain access to all features and respond to customer reviews.
animedakimakurapillow.com
gem-hanbss.com
frontlineflooringstore.com
dutchfurniture.com
thaconstruction.com
proflowers.com
dash4it.co.uk
sofabay.co.uk
gotitwholesale.com
homelinefurniture.ie
