Review Time
My son rents one of their properties as a student. Their contractor came to remove some rubbish from the back garden and took the table belonging to the property which is included on the inventory and are denying all knowledge. He bedroom door lock has been broken for months and his internet doesn’t work in his room. He has reported this on numerous occasions on the portal and this has been ignored. Absolutely useless as a managing agent.
Definitely steer clear of this company. I rented with student cribs from September 2024 onwards and I’ve had nothing but stress ever since. Firstly, they ask for a huge fee before you even move in. I decided that I was dropping out of university in November last year and informed them that I’d like to move out, in which they let me know that to properly be free from any fees I’d have to find a replacement tenant. I had no problem in doing this, but they leave it all up to you instead of offering any support or help in finding someone else. I tirelessly advertised the room on different facebook groups, student accommodation websites and room for rent sites and was unsuccessful in finding someone else. Long story short, I’ve had to pay rent for the past 9 months for a house that I don’t even live in. Their customer service is shocking, they show no regard for your individual circumstances and each email has been a pre written corporate response. Clearly no regard for the customer whatsoever, they just want their money. They set up a payment plan for me to ensure that all the rent would be paid by the end of my tenancy, and because I work part time, cash in hand (so under minimum wage), I have been unable to meet the last two payments on time but have eventually made the payments, so they know for a fact they’ll get their money by the end of my tenancy but they keep hounding me with threats of debt collection procedures etc. Clearly just a huge cash grab company who don’t give a single toss about their customers, all for a house that was full of mould and old, dirty equipment.
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Student Cribs are the leading provider of second and third year university accommodation in the UK.
Student Cribs offer exceptional student accommodation in the best locations in 23 British cities.
We offer stylish and contemporary properties with the most modern facilities. With Student Cribs you enjoy a better standard of living, whilst also experiencing the peace of mind that you are living somewhere secure.See more
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