Review Time
I purchased this service from Cargiant (NW10 6RS) as an add upon buying a car (Dec 2023). From my understanding this is basically a type of ceramic coating variant that gives that extra barrier protection for your car paint. Upon collection of the car, there was swirles on the paint work and Matt discolouration at multiple areas of the car. I don’t think the car was prepped accordingly before the coating was applied. The car should have been paint corrected (polished) properly, before the coating is applied. There are lots of guides online on how to apply this type of coatings. I wonder if they actually have professional detailer working in their workshop. To cut the long story short, I feel that I’ve been given exaggerated claims of what the results of getting a Supagard coating done. “It’s going to look just like new” the sales man said. They even have a car bonnet that had the protection applied inside the sales area. I’m writing this review, because I want to warn people who wants to get this product in car dealerships like Cargiant to think twice on purchasing a Supagard coating for £500. This deal also included a coating for the interior as well. It’s probably best to just get in done by a third party professional detailing company. At this present moment, I’m trying to resolve the issue with Cargiant who applied this Supagard coating. But if they don’t provide a satisfactory solution. I will write to the UK trading standards regarding my experience of this Supagard product, on how I’ve been Mislead of buying.
Contacted Pete Beck about having 2 repaired doors re supaguarded and a problem with dit spots which I thought was under the supaguard and white dust on the seats.Pete arranged for Phil and is son to come and apply supaguard to the doors and check my other concerns. Phil came out on Sunday morning with his son checked my car and it was covered it tiny spots all my car,and the dust was from the seats not being cleaned properly. Phil.and his son spent over 3 hours removing all the spots and cleaning my sears. The then applied the supaguard too the whole car and not just the 2 doors. Just like to thank Pete and Phil for the excellent service from.start to finish. Just sorry couldn't give more than 5 stars for the service I have received from.start to finish.Thanks again Paul Gorton.
Absolutely excellent customer service from Martin and his colleagues. Our garage had failed to register our Supagard cover for our new car - although we had paid for it - and we didn't realise until we had a problem. But Martin sorted everything out for us quickly and without any fuss. We are really impressed with the Supagard service! Highly recommended. And thank you.
I have had my MAZDA for seventeen years and have used SUPAGARD for its entire life, it's a great product for inside and out. The customer services team and especially Martin have been very helpful when I had a problem with my Cabrio Fabric soft top, always polite and knowledgeable. I Thoroughly recommend their products, also when I ordered some products from the website they were delivered the next day.
I bought a new Mercedes 2 years ago and got my car the supagard treatment and is the best thing I’ve ever done to my car. I was driving down a country road that was very narrow and full of brambles which was rubbing against the car so when I stopped and took a look at the sides of the car it had a scratch on each side. 1side was from the back wing to the front door and the other side was just the drivers door I was so angry with myself for going down that road. I thought it was going to cost me an arm and a leg to put right But I took it to Supagard for them to have a look at it to see if they could help me. When I got to their office a very nice guy called Martin came out to have a look and told me it was just a line in the coating And no damage to the paint work he went back into the office and came back with a kit and got on his knees and started to buff out the marks he was going to do the whole car for me but I told him if he could give me some of the product he was using I’d do the rest myself and he said he’d do the lot for me no problem but I said I’d like to do it myself he told me he would give me some of the product to help so off he went and when he came back he had a bag of goodies he said would do the job ( free of charge ) He was amazing with dealing with my problem and I’ll be back to get every car I buy the treatment they do. So many thanks Martin for being such a ambassador for your company your amazing. THANKS AGAIN. 5 STAR
Hello Supagard team, This is to message you about my recent supagard service. I bought a car from X dealer along with full deep interior, exterior supagard service and delivered to me. Next day, i tested by dropping a water on my seat and found out that it wasn’t. Total disappointment for me. Could you please investigate and take relevant action on this matter.Thanks in advance.Updates on 19th September:After my review posted here, James & Martin reached out to understand my concern on recent work. They kindly arranged local detailer John who came to my residence and did massive job. He arrived on time and did treatment exterior & interior. All were SUPAAAAA work.Thanks once again Martin, James & John
I had Supagard put on my car when I bought it new in September and been washing it with the shampoo that came with it and everything was fine , until the other day a bird left a present on the bonnet , I washed it off within an hour but unfortunately it had left blemishes in the paint work .I e mailed Martin at Supagard with my details and within 1 hour he had sent an apology e mail and asked for photos and car details etc. which I did Martin then sent me a e mail saying he will be sending me a kit out to sort out my problem.The kit which consisted of 2 tubes a) wipe away b) paint seal did the job perfect, my bonnet looks as good as the rest of the car I 100% satisfied with the Supagard products and the service and information from Martin was brilliant and has made me put faith in the product and recommend it to my colleagues and friends 👍😊
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Supagard, one of the leading car care product ranges in the world. We provide Paint Sealant, Fabric Protection, Carpet Protection & Leather Protection
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