Review Time
I spoke to Martin McCue to request advice regarding the Supaguard application on my new vehicle, which had been re-applied twice by the garage I purchased the vehicle from, because it was holding water and not beading as detailed in the product literature. Martin arranged for an independent Valet Company to visit my home to check the application and re-apply if necessary. The Valet completed the work quickly & efficiently and now my car has never looked so good! I can not emphasise how impressed I am with Martin and the Supagard Customer service! The product if applied correctly is highly recommended. Thank you so very much Martin.
Most excellent customer service from Martin and his colleagues. The garage had failed to register our Supagard cover for our car - although we had paid for it we didn't realise until we had a problem. But Martin sorted everything out for us quickly and without any fuss. We are really impressed with the Supagard service! Highly recommended. Thank you so very much!
Recently, I purchased a car from a dealership. As a gesture of goodwill for the poor experience, they offered to throw in Supagard protection for the exterior and interior, including leather seats.Following some comments from the sales rep, I began to doubt whether anything was applied. This was settled once the dealership agreed to register my lifetime guarantee with Supagard. Throughout this stressful period, I sought advice from Supagard over a couple of weeks. I found all the advisors generally helpful but my recent conversation with Martin McCue was an exceptional customer experience.Recently, I was fortunate to have my call answered by him. During this prolonged phone conversation ( 30 mins plus!!), I raised countless concerns and asked many questions. I was so impressed by his patience & wealth of knowledge of the products. He even went out of his way to write me a detailed email recommending how to look after my vehicle and advice on using aftercare products.Martin's expertise and passion are a credit to Supagard.PS: I received the products today, Thank you so much for your amazing support!! Rgs Sach
Paid to have my car treated inside and out by the dealer, prior to collection. 12 months later some bird lime caused a little issue. The company dealt with the situation in a stress free manor that totally exceeded my expectations. Would highly recommend.
We have been a customer of Supagard for over ten years, we have always been impressed with the product range, and customer service. We didn't believe that this could be improved on, until now. We are now on our fifth car that has been professionally Supagarded but this last time the car did not look right. We contacted Martin at Supagard and explained the problem, after speaking with his directors, Martin contacted one of the Supagard sub contractors to sort our problem out.The contractor, PAV (prestige auto valeting) arrived and Vito the owner of the business started to completely re supagard our car inside and out, it took him seven and a half hours before he was satisfied with the final result. Our car looked as though it had come straight out of the new car showroom(it’s 4 years old). We were absolutely delighted with the superb results and telephoned Martin at Supagard to tell him and to thank everyone for this brilliant customer support, thank you once again to Supagard.
I had a tin of Supagard Alloy Wheel Cleaner, I used it on my alloy wheels and ended up with patchy blotches on the rims, but not on the central part of the wheel, it was in fact corrosive to the aluminium. I feel the description is misleading and should in fact be called "coated alloy wheel cleaner.
Bought a used Audi from FJ Chalkes in Yeovil, paid for the supagard internal and external coatings to safeguard my pricey purchase, on collection i was sceptical it was done, well this is where Supagard are excellent, went on the website to voice my concerns and since then they have cared for me, the head office had my local south west agent Rob call me within 48 hrs to again re assure me that the car will be corrected and then on Saturday the local operative Lou spent most of the day prepping the car for this for its coating which i have seen here is mostly the reason for people giving a low rating....its all about getting the paintwork ready before applying. Well by the end of the day my Audi looks like new, very happy indeed.
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Supagard, one of the leading car care product ranges in the world. We provide Paint Sealant, Fabric Protection, Carpet Protection & Leather Protection
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