suttons.co.uk

4.3
4.3 Based on 120 reviews

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Average Rating

4.3

/
5

120 Reviews

5 Star
71%
4 Star
10%
3 Star
2%
2 Star
6%
1 Star
11%

All Reviews

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Review Time

Lynda Ratcliff
I bought a cherry tree for around £40 + postage (£10), in 2024, planted it, but it didn't grow or pr

I bought a cherry tree for around £40 + postage (£10), in 2024, planted it, but it didn't grow or produce any leaves. I wrote to complain. They offered to replace it but I had to pay postage again. The replacement arrived and the same thing happened no growth and no leaves, so I just gave up and bought one from a local garden centre. Won't use Sutton's again.

1
Date of experience: Feb 14, 2026
Colin Thorpe
We operate a Community Garden so any saving in the cost of seeds is a bonus Unfortunately with our f

We operate a Community Garden so any saving in the cost of seeds is a bonus
Unfortunately with our first order the packaging got damaged in transit and one pack of leek tape was lost but nevertheless happy with the service

4
Date of experience: Feb 01, 2026
BroxArcane64
Disappointing Experience with the Hedgehog House

I ordered a hedgehog house for my grandsons to construct with their grandad during his Christmas Day visit. I was very let down to find that the package arrived without any screws included.

2
Date of experience: Dec 25, 2025
Nana Yaa
This time it was easy when u went to checkout I reach…

This time it was easy when I reach check out because oMost of the time I had to give up whenever I go to check out very upsetting.

4
Date of experience: Dec 23, 2025
My holly plant arrived broken and late

My holly plant arrived broken after a delay of 3 days by Yodel. The main growing shoot was broken off completely. The parcel had been due on Friday 19th but it seemed the driver stopped delivering 2 stops before ours and despite asking for the next day for delivery after this happened , the parcel was finally delivered on Monday 22nd

1
Date of experience: Dec 22, 2025
dave  LYDALL
Great firm

Great firm , always have been

5
Date of experience: Dec 07, 2025
Stephen Young
Globe

Quick delivery well packaged the globe is now on the windowsill waiting to flower.

5
Date of experience: Dec 05, 2025
David Hassett
You did well

You did well; unfortunately the carrier didn't. However the standard holly tree I think (hope) will recover. 4+ days in transit.....

5
Date of experience: Dec 04, 2025
Eljayp
Kept informed on progress of order…

Kept informed on progress of order which arrived very quickly Still unopened as it’s a Christmas present!

5
Date of experience: Dec 04, 2025
angela almond
Missing screws!

Ordered a hedgehog house for my Grandsons to build with their Grandad when he visited on Christmas Day. Very disappointed to open the parcel and discovered no screws inside

2
Date of experience: Dec 03, 2025

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