Review Time
I bought this product in good faith for my wife. She plugged it in and saw that the ear buds did not charge. I have asked to exchange or return the product for one that works correctly. They denied my request and then asked me to make a vidio of the product, which I did. Then they asked me to take a picture of the adapter and tell them what model ear buds I had, which I did. They keep denying my return and now they are telling me that I need a different adapter, which was never discussed when I made the purchase. This is the worst customer service I have ever ever experienced because it isn not an expensive product however you would expect the vendor to want to do right by the customer. I did nothing wrong here, rather I did all I was asked and I just want to return the priduct because it is not functioning the way it is supposed to. They offer a 30-Day Money-Back Guarantee but now its taken more than 30 days probably to go back and forth with this company. DO NOT PURCHASE FROM THEM UNLESS YOU ARE WILLING TO RISK IT NO FUNCTIONING CORRECTLY and THEM asking for videos and all sorts of other things which were not factored into the money back guarantee. I am so discgusted with this. I run a very large company and when a customer is not satisfied with our product or work we make good because thats how good businesses run.
I received my order when I plugged it in there was NO time display. tried numerous times to return the unit and nothing but a run around. I finally contacted my credit and disputed the transaction. do not purchase anything from this company.
I googled for Apple compatible chargers and this company came up. I followed the link to Apple compatible products on their page and assumed that the ones on that page were. But they were not. I ordered one that would not charge my watch or my ear buds. This company didn’t care. The fact that they advertised it as compatible when it was not is disgraceful.
Edit: they eventually sent a refund.Dreadful service. My purchase was not delivered but because the swiship tracking says it was there not interested in my missing parcel.I asked them to contact their logistics company but was told no, they wouldn't.SCAM
First off,the foldable design is ingenius,allowing me to save space when ITS not in use. Setting up the charger for my iPhone 14,Apple watch, and airpods was incredibly straightforward,making me wonder why i hadn't found this gem earlier
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