Review Time
So I got a charging station from them. I'll be honest purchased past their 1 year warranty and it just died. I didn't do anything except charge every night. Reached out and they just said past warranty. I still feel it's defective product as how does it just die. Then later saw so many amazon reviews with people saying same thing. I asked for a replacement but they said no...
So I got a charging station from them. I'll be honest purchased past their 1 year warranty and it just died. I didn't do anything except charge every night. Reached out and they just said past warranty. I still feel it's defective product as how does it just die. Then later saw so many amazon reviews with people saying same thing. I asked for a replacement but they said no...
Purchased the item on 28-1, still no arrived, sent emails - no response. No idea when it is going to be delivered. No tracking information is provided that give a clue as to delivery date. Quite appalling so far - if it is delivered will it work?
EDIT: All FIXED! Website seems broken. Has been llike this for weeks now. I have tried my phone, tablet, desktop and work desktop and keep getting the same message"Our systems have detected unusual traffic from your computer network. Please try your request again later. Why did this happen?"
Do not buy. Product didn’t even charge. Customer service is AI. Useless.They just ask the same question over and over to send videos of this and pictures of that. If the unit does not take a charge, and I’ve shown them a video as requested of this, they then ask for videos ofMy iPods- over and over, totally irrelevant. Will send a video of my Aunty Marjorie knitting to see if that helps. Save your money. AVOID.
Swanscout Wireless Charger Worst customer service ever. Similar to another person who wrote a review, this product was sent to me and didn’t work for the AirPod charging. I was asked for multiple photos and videos of my charger, block etc. after 10 back and forths they finally sent a new one. Again, the AirPods didn’t charge. After another round of videos and emails they tell me my AirPods are compatible. However it clearly says AirPods Pro 2 and 3 are compatible on several sites. Worst service ever. Do not purchase this charger!!
Works perfectly for me with good quality.The function of dimming the clock however needs a review, since even the lowest light-level is to bright in the middle of the night. Somebody should actually test the levels at home for a few days. The best solution would probably be to have stepless touch button dimmer.
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