Review Time
I have just bought a conqueror 560L Grande and was shocked at the production operator errors and poor quality control of these errors. These are not design faults.
Unable to fully open the cupboards doors between the side wardrobes in the bedroom misaligned of wardrobes side panels.
Many screws missing from furniture panel tie down points throughout the caravan, even though there were the plastic round cosmetic caps in place over them. This is the one was deliberate by the operatives.
Many plastic cosmetic round caps missing from the furniture throughout the caravan.
Kitchen sink pipework had dislodged a cupboard side panel.
LED lights partly working
Screw holding cupboard door had been over tightened in manufacturing and had
to pack it out. Had to realign all cupboard doors.
Vinyl flooring detached from the floor in the bedroom area.
Gas locker bracket ripped off, after only opening the door twice, although this bracket is secured with eleven screws.
Underbody screw partly screwed in.
Electric cable in the cupboard above exstrator fan loose not connected to anything.
If the furniture does not have all its screws in all of furniture tie down points as designed, then in time it will fail.
UK roads are not all in a good condition and could well contribute to faults if this product is not manufactured to its full potential. This is disgusting I paid nearly £40000 for something that has poor quality control defects as a result of operator errors. This needs to be highlighted to the public.
Owned a just over 2 year year old swift challenger 580 . Owned from new. Its developed a serious manufacturer fault, cupboards all on the kitchen side are coming away from the wall. Get your fingers round the back. Told the whole lots has to be removed plus side of caravan as its pushing the side wall out.
Took over 3 months with lowdoms Leisureworld to get and email again to confirm back to factory repair by swift.
WHEN ? Been waiting 3 months cant used the van. Going to be over 4-5 months now unused. Paying to hire caravans now ! No offer of compensation or uses of another van.
Terrible service from 2 really big well established companies.
Had a wonderful day at Swift. Visited the factory today as part of an arranged dealer tour to see how things are designed, engineered and built on the production line. A really interesting experience and would recommend any future buyers of the Swift products to arrange their own viewing. Everyone was also extremely welcoming within every department. Well done everyone and thank you for the invitation today.
Jonty
Had a wonderful day at Swift. Visited the factory today as part of an arranged dealer tour to see how things are designed, engineered and built on the production line. A really interesting experience and would recommend any future buyers of the Swift products to arrange their own viewing. Everyone was also extremely welcoming within every department. Well done everyone and thank you for the invitation today.Jonty
Swift identified that the overhead lockers needed checking as part of a wider safety campaign. The engineers, Steve and Dave, came to my home and spent 3-4 hours ensuring everything was safe and secure. They were very polite and professional and after completing you’d never have known they were there. They did a fantastic job in awful weather. Well done Swift - a great example of good service. Thanks also to Steve and Dave for your professionalism and help
Just a big thank you to Dave and Steve when they arrived at our house for our recall on our swift Carrera.Both were very polite and explained the work they were going to carry out. The whole experience was excellent. Regards Adrian
Some remedial work needed doing on my overhead lockers on my swift carrera 122. These two chaps were not just workers they were ambassadors for swift.Steve and Dave.My van was prepped for winter and they did the job and coped admirably.They even gave me advice about a switch that did nothing. Nothing was too much trouble 12 out of 10 thank you
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