Review Time
The experience was not ideal; it took almost a week to receive assistance for setting up the VoIP phone. After that, it was automatically configured to charge for basic services without clearly indicating that these would incur fees. Be cautious when using this company as their customer focus seems lacking.
The representative offered exceptional help in setting up my account. I faced some technical issues, but she was incredibly knowledgeable and supportive in fixing them. I strongly recommend the service for anyone looking for a top-quality virtual landline, along with excellent customer support.
The representative was very helpful in setting up my account. I faced some technical challenges, but she was exceptionally knowledgeable and supportive in resolving them. I highly recommend the service for anyone looking for a fantastic virtual landline with outstanding customer support.
The representative was incredibly quick and efficient in setting up my phone lines just as I needed. She also managed the personal prompts seamlessly. Having the softphones and app has been extremely beneficial — it makes the business feel more streamlined, organized, and professional. Highly recommend!
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SwitchboardFREE is one of the largest providers of business phone numbers and VoIP systems in the UK, helping over 95,000 customers access low-cost, professional business phone systems while ensuring they never miss a call. It offers a dedicated UK support team, no long-term contract with just a 90-day initial term, and the flexibility to cancel anytime with only a 30-day notice period. Customers benefit from excellent UK customer service and an easy cancellation process—simply provide 30 days’ notice, clear any outstanding bills, and confirm security details, and that’s it!See more
