switchingon.com

3.1
3.1 Based on 41 reviews

Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years. Unicom is the one provider, one bill, one solution to its customers. Unicom provides small businesses with outstanding value for money on business li...

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Average Rating

3.1

/
5

41 Reviews

5 Star
49%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
46%

All Reviews

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Paul Woodburn
I worked for this company for two weeks, the manager sexually assaulted me and I had to take them to

I worked for this company for two weeks, the manager sexually assaulted me and I had to take them to tribunal just to get my wages.

They actually get their staff to try and trick potential customers into agreeing to an appointment for a quote by pretending that they are arranging an appointment for alternative purposes and they get staff to bypass secretaries of businesses by asking to speak to the manager about a "financial matter".

If we did not get enough appointments arranged we had to stand up to make phone calls and we could only sit down again when we got more.

1
Date of experience: Feb 09, 2026
Paul Woodburn
Sexual assault

I worked for this company for two weeks, the manager sexually assaulted me and I had to take them to tribunal just to get my wages.They actually get their staff to try and trick potential customers into agreeing to an appointment for a quote by pretending that they are arranging an appointment for alternative purposes and they get staff to bypass secretaries of businesses by asking to speak to the manager about a "financial matter".If we did not get enough appointments arranged we had to stand up to make phone calls and we could only sit down again when we got more.

1
Date of experience: Feb 09, 2026
MR & MRS V GREEN
when the company switched over to digital…

TO LEE HILL ? CEO - CLEAR BUSINESSwhen the company switched over to digital. I had an almost incomprehensible set of equipment sent to me, which I did my best to installIt didn't work. I then spent almost 3 weeks trying to contact their "Technical Team" (if they actually have such a thing). I rang EVERY DAY usually 3 -4 times. EVERY DAY. I was always put on hold, I waited and waited 20-30 minutes at a time - NEVER got an answerSo, having no phone service at all, I decided to switch to BT. I then got AN IMMEDIATE response from UNICOM/CLEAR BUSINESS, threatening me with a £1500 charge if I switched. I TRIED to call them about this charge, and I was immediately told that I WOULD BE PUT THROUGH TO (yes you guessed it) the mythical ? "Technical Team"I waited another 30 minutes with no responseI would add that 4 weeks on, I have never had a response from the "Technical Team" or any other branch of this appalling business about any aspect of this problem

1
Date of experience: Oct 04, 2025
Winifred Njoaguani
Would like to appreciate UNICOM for…

Would like to appreciate UNICOM for their prompt response when I was stranded and locked my key inside my room at midnight (my bad as this is the second time it’s happening in 2 weeks) Emmanuel was quick to respond despite the inconvenience. I recommend UNICOM

5
Date of experience: Aug 04, 2025
Louise Foster
Many thanks to Unicom and their…

Many thanks to Unicom and their representative, Phil, for the prompt response in fixing the bathroom today. Phil was especially professional and left everything neat and tidy. Kudos to Unicom once again!

5
Date of experience: Jul 02, 2025
Murray Patterson
Unicom and its team are so quick to…

Unicom and its team are so quick to response, I called about the kitchen cabinet and dining chair been broken and I got it sorted same day… repair and replacement was done asap. Kudos to you!

5
Date of experience: Jun 11, 2025
Nevaeh Adams
Had a problem with the boiler

Had a problem with the boiler. I reported it and OJ came on the same day to fix it. Thank you

5
Date of experience: May 28, 2025
Gina Cooper
Quality of Lighting in The Kitchen

Graham solved the lighting problem in the kitchen to my satisfaction

5
Date of experience: Jan 27, 2025
Lilly B.
Graham was in the property above me and…

Graham was in the property above me and noticed I needed a light bulb witch he provided and fitted for me 5 🌟

5
Date of experience: Jan 22, 2025
April
A big thank you to Graham who fixed my…

A big thank you to Graham who fixed my leaking bath. Very friendly and helpful. Thank you Graham

5
Date of experience: Jan 16, 2025

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Business Details

  • Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years.

    Unicom is the one provider, one bill, one solution to its customers.

    Unicom provides small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisers. See more

  • email info@switchingon.com
  • call 01614656690
  • language https://www.switchingon.com

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