Review Time
Ordered my cluster lashes in a last minute panic last night and they arrived today. I didn’t request quick postage that is just standard. Excellent lashes and glue and my cluster lashes look literally like Russians. Highly recommended
I’ve used tatti pre mades since 2019 when I first started lashing and they are my clients favourites! They look so neat and give the most gorgeous black eyeliner look. My favs are the 3D. The customer service is always great & delivery’s are fast. I never have stock issues either!
My experience was great as I wasn’t rushed to complete my training course which worked perfectly well with my busy work schedule. They pushed me to ensure I got the most and best I could out of the course. So worth the money! Prior to this course I payed for a classics in person training course which was more expensive than the tatti lashes course for both Russians and classics. Very worth the money. The videos were super helpful and you can look back over them whenever, therefore I think this online course is by far better than in person courses where u get little training time and less in depth information and technique tips. Highly recommend!
Customer service is extremely slow and painful .ordered lashes , payment came out , i had no confirmation email and no lashes . Trying to sort it out but do not have a contact number for them and thet rarely respond on the support chat . Comes across as customers do not matter . . . . Hi Sian i replied to your message on the support chat the other day , but havent heard anything back ? .
If you are from the US please be mindful of shipping with this company. I purchased an order about 6 months ago and paid $14 shipping for my products and now Fedex is requesting an additional $32 for shipping. At that rate I am paying more for shipping than the actual lashes. I purchased with this company years ago and that never happened so this may be something new that customers should be aware of before purchasing.
Spoke with Sian on customer service regarding my order not arriving, she was amazing, within two minutes she had checked the tracking and confirmed it was more than likely lost in transit and another was being sent out for me! Can't ask for better than that, thanks Sian!
I recently reviews these pre glued lashes as 3 star based on how long they lasted, by the next morning they were stuck to my face and came off easily, I was sent some more as the company said this wasn’t their usual standard and this is completely true. I tried the new ones they sent and I’m on day 4 and have only had to replace one, the rest look as good as the day I applied! So I have had to review again to give the 5 star it deserves! Fantastic customer service!
Amazing customer service from Tatti Lashes!Their products are fantastic — easy to apply, long-lasting, and always great quality. Shipping is usually super fast and reliable.Unfortunately Evri lost my most recent parcel, but after emailing the team I received a reply the next day. Sian and Hannah were so helpful and genuinely caring. They opened an investigation straight away and within hours apologised and sent out a replacement on express delivery.This company truly cares about their customers. Thank you Sian and Hannah for the incredible support!
I got a few packs of lashes with the bond and seal for Christmas as a present I got these ones because they says they last up to a week was so exited to try them but I’ve tried these since Christmas and followed all the instructions but they don’t last over night I’m having to get up every morning with some lashes on and most off i would not buy again
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