Review Time
I cancelled my account with them, and they confirmed it, yet they continue to make regular deductions from my account. I filed a dispute with the payment service, but they claim it's authorized since I agreed to auto-payment. I did agree to it long ago, but I cancelled it, and the company confirmed the cancellation. This has turned into a complicated dispute that feels like a waste of time, and the deductions keep happening.
The representative exceeded my expectations by addressing all my questions and concerns. Their chat services are exactly what my new company needs. Don't overlook their additional offerings. To those leaving negative feedback, I recommend seeking a more constructive approach. This platform is an exceptional, FREE service with remarkable support. It's hard to find better! Highly recommended!
The representative went out of their way to ensure all my questions and concerns were addressed. Their chat services are exactly what my new company needs and have provided. Be sure to explore their additional offerings as well. To those with negative reviews, I recommend finding a more positive perspective. This platform is an excellent, FREE service with exceptional support. It's hard to beat that! Highly recommended!
I worked with this platform for nearly two years, providing consistent service for their clients. Throughout that time, I never received a proper performance review or acknowledgment of my efforts. Instead of being valued as part of the team, I felt like just another contractor. There is no clear path for growth or fairness in treatment. My loyalty was met with disregard. If you seek stability and professional development, I suggest avoiding this platform.
As a long-time user, I encountered a significant bug in the mobile app: the 'Do Not Disturb' mode keeps re-enabling, resulting in missed customer chats. I reported the issue with detailed logs but received no response from support. Very disappointing service.
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