taxback.com

3.3
3.3 Based on 61 reviews

No one should overpay tax! Many people pay too much tax because they don’t understand their entitlements. Our ISO 9001 certified team of tax experts are dedicated to helping you file fully compliant returns and ensuring you claim back any overpaid tax, g...

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Average Rating

3.3

/
5

61 Reviews

5 Star
53%
4 Star
0%
3 Star
8%
2 Star
5%
1 Star
34%

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Review Time

Spencer Laurent
Correct and safe

5
Date of experience: Mar 01, 2024
Gwenda Clark
my experience with taxback was…

my experience with taxback was exceptional, my agent Alexandra Laza helped me recover my taxes, if I had questions or needed help, she supported me all the time. I recommend her with all confidence, I'm sure you won't be disappointed.

5
Date of experience: Feb 28, 2024
Russell A.
The responses thus far have been top…

The responses thus far have been top notch.

5
Date of experience: Feb 27, 2024
Curtley Rogers
I initially approached Taxback to get…

I initially approached Taxback to get an estimate, which I thought would be straight forward enough. Fill out the questionnaire and some details. I then got asked for documents, which I supplied. Weeks and weeks of waiting, shocking service from customer support as I was locked out of my taxback tracker (still haven't been given access) and no estimate. Then last night suddenly I got an email saying application complete and what I thought was an estimate, but no they submitted to Revenue and completed the refund. All I ever wanted was an estimate!! just to see if I could get a little bit more. Not an enjoyable service, no clarity, no real help, poor timing, poor communication and no ability from my side to see to agree to anything. I won't complain about their fees as that's business, but overall, I was VERY disappointed.. Also, I never do reviews, this is my first one ever, so that should paint a picture of the service I received.

1
Date of experience: Feb 18, 2024
Vinny Powell
Not serious

Stay away from them, look like scammers, they asked me for a fee plus extra money saying I underpaid taxes, which is fake. I managed directly with Revenue and all sorted, got tax refund: )

1
Date of experience: Feb 13, 2024
Melanie Adams
It's hard to explain

It's hard to explain, how is possible that you never answer emails or phone call ??Please do not respond with your usual nonsense.

2
Date of experience: Feb 01, 2024
Duncan Brown
Top, top class.

Absolutely fabulous and truly professional in everything these guys do. Top class. 🤜🤛👊👏👏👏

5
Date of experience: Feb 01, 2024
Dominic C.
Zero stars

Wouldn’t even give them a star if that was a choice. I started an application, they hadn’t even received my T4 certificate from Canada yet. My “tracker” said I owe a fee, so they advised via live chat I owe the CRA money plus a fee to them - not sure how they know I would owe money if they didn’t ask any further questions nor did they receive the correct documents? They also state you will receive a free estimate before anything is proceeded with, which I never received. After I protested this, they updated the “tracker” (backdated it!!) to show there was money owing!!! They ask you to sign paperwork with them signing them as your attorney up front, in the first stages of signing up - don’t be stupid like me and do this! They will not take your personal situation into account at all and do nothing to charge a huge fee.ABSOLUTE SCAM!

1
Date of experience: Feb 01, 2024
Mila Ferretti
User friendly

5
Date of experience: Jan 30, 2024
Charlyne
Each year I get help from Alexandra who…

Each year I get help from Alexandra who is fast , professional, very friendly very helpful my refunds always there

5
Date of experience: Jan 26, 2024

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Business Details

  • No one should overpay tax!

    Many people pay too much tax because they don’t understand their entitlements. Our ISO 9001 certified team of tax experts are dedicated to helping you file fully compliant returns and ensuring you claim back any overpaid tax, guaranteeing peace of mind and more money in your pocket.

    With 20+ years of experience and over 1 million taxes filed, our team will respond to your queries promptly with the same professionalism and integrity we use to do your taxes.See more

  • email info@taxback.com
  • call +35318871999
  • language https://www.taxback.com

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