techpackinsurance.co.uk

4.6
4.6 Based on 183 reviews

...

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Average Rating

4.6

/
5

183 Reviews

5 Star
87%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
7%

All Reviews

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Review Time

Katie Taylor
Chris kept me updated with what time he would be arriving, he arrived in the allocated time slot and

Chris kept me updated with what time he would be arriving, he arrived in the allocated time slot and was able to fix my phone screen in around half an hour. Great service.

5
Date of experience: Mar 01, 2026
Michelle Corner
Could book a day that was convenient for me and received an hour slot the day before couldn't of ask

Could book a day that was convenient for me and received an hour slot the day before couldn't of asked for a better service , technician was very helpful

5
Date of experience: Feb 21, 2026
Agnes Cook
Service fell short despite quick process

While the process was reasonably quick, I was disappointed that they could not repair or replace my daughter's tablet, which was only two months old. They offered £120 less than the cost of a new one, and with the £100 excess fee, I ended up paying an additional £220 out of my own pocket. This time, I opted for insurance that provides better protection and lower excess fees. My daughter, who is autistic and non-verbal, relies on a tablet for communication. However, due to her behavior when regulating or stimming, we take out insurance for these situations. Unfortunately, the service did not meet our expectations and failed to consider my daughter's needs when deciding on the payout, even after we appealed. Overall, I am quite disappointed with the service.

3
Date of experience: Dec 28, 2025
Sandra Cooper
Simple Process with Excellent Service

I filled out the form quickly and was given a convenient drop-off location for my device. I received my replacement in just 3-4 days. Outstanding customer support overall. Thank you!

5
Date of experience: Dec 02, 2025
Dylan
Amazing Customer Support

The entire experience was fantastic.

5
Date of experience: Dec 02, 2025
Gwendolen Harris
Outstanding Technician and Excellent Repair

The technician was outstanding and the repair was excellent.

5
Date of experience: Dec 02, 2025
Lizzie
Great Service from a Reliable Company!

Excellent service, quick repair within 6 days of reporting the issue. They came to my home, communicated well throughout the process, and managed to replace parts and repair it from the van in just 1.5 hours. Highly recommended!

5
Date of experience: Dec 02, 2025
Arnaut Brown
Outstanding Service and Fast Turnaround

I completed the form quickly, received a convenient drop-off location for my device, and had it replaced in just 3-4 days. Exceptional customer service throughout. Thank you!

5
Date of experience: Dec 02, 2025
Terry Powell
Amazing Customer Support

The entire experience was fantastic.

5
Date of experience: Dec 02, 2025
Willy Coleman
Outstanding Technician and Excellent Repair

The technician was outstanding and the repair was excellent.

5
Date of experience: Dec 02, 2025

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