teds.com.au

2.4
2.4 Based on 12 reviews

Ted's Cameras is Australia's leading camera store with 20 stores nationwide. 100% Australian stock. Authorised dealer of Sony, Nikon & Canon....

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Average Rating

2.4

/
5

12 Reviews

5 Star
33%
4 Star
0%
3 Star
0%
2 Star
8%
1 Star
58%

All Reviews

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Review Time

Adam Dillinger
I recently bought a Sony FX3 from Ted’s Cameras in Sydney and had a genuinely great experience. I we

I recently bought a Sony FX3 from Ted’s Cameras in Sydney and had a genuinely great experience. I went in planning to just grab the body, but after explaining that I shoot a lot of on the go festival footage and car content, the team really took the time to understand what I actually needed.

They recommended the Sony FE 70-200mm f/2.8 GM OSS II and a full Tilta cage setup to go with the FX3. Some people hate being upsold, but honestly I don’t care if I’m spending more as long as it’s for the better, and in this case it absolutely was. They explained properly why the 70-200 GM II would suit my style of shooting, especially for festivals where you can’t always get close to the stage. The reach, the constant f/2.8 aperture, and the sharpness of that lens make a huge difference. It’s also surprisingly light for what it is, which matters when you’re on your feet all day.

The Tilta cage was another smart recommendation. It makes the FX3 feel way more solid, adds heaps of mounting options for accessories, and just makes run and gun shooting easier and more practical. For the type of fast paced stuff I film, that extra flexibility helps a lot.

What stood out the most was that they actually listened and explained everything in detail. It didn’t feel like they were just trying to bump the price up. Every recommendation made sense based on what I told them, and I walked out feeling confident in the whole setup.

Really happy with both the gear and the service. If you’re serious about camera equipment and want proper advice, I’d definitely recommend Ted’s.

5
Date of experience: Feb 22, 2026
Lily
Ted's Camera Staff Really Know it All

I recently bought a Sony FX3 from Ted’s Cameras in Sydney and had a genuinely great experience. I went in planning to just grab the body, but after explaining that I shoot a lot of on the go festival footage and car content, the team really took the time to understand what I actually needed.They recommended the Sony FE 70-200mm f/2.8 GM OSS II and a full Tilta cage setup to go with the FX3. Some people hate being upsold, but honestly I don’t care if I’m spending more as long as it’s for the better, and in this case it absolutely was. They explained properly why the 70-200 GM II would suit my style of shooting, especially for festivals where you can’t always get close to the stage. The reach, the constant f/2.8 aperture, and the sharpness of that lens make a huge difference. It’s also surprisingly light for what it is, which matters when you’re on your feet all day.The Tilta cage was another smart recommendation. It makes the FX3 feel way more solid, adds heaps of mounting options for accessories, and just makes run and gun shooting easier and more practical. For the type of fast paced stuff I film, that extra flexibility helps a lot.What stood out the most was that they actually listened and explained everything in detail. It didn’t feel like they were just trying to bump the price up. Every recommendation made sense based on what I told them, and I walked out feeling confident in the whole setup.Really happy with both the gear and the service. If you’re serious about camera equipment and want proper advice, I’d definitely recommend Ted’s.

5
Date of experience: May 22, 2025
Poppy Rogers
"Very Disappointed - Poor Customer Service and Delayed Delivery"

I ordered a camera back in November, and it still hasn’t arrived. Every time I reach out for an update, they just keep delaying the delivery without providing a concrete explanation. This level of service is completely unacceptable, and it’s incredibly frustrating. I’ve been patient for months, but this is beyond reasonable now. I do not recommend ordering from Ted's Cameras based on my experience.

1
Date of experience: Apr 04, 2025
Simon R.
I placed an order for an online purchase twice by mistake

I placed an order for an online purchase twice by mistake. Ted’s staff were excellent. They understood my request arranged a refund for the additional item and kept me informed throughout the process. Refund took 3 working days.

5
Date of experience: Feb 10, 2025
CM51
Order never turned up

Order never turned up. Shipping said 7 days and over a month still nothing.

1
Date of experience: Jan 31, 2025
Pepper Carter
Ordered and waited a month for delivery…

Ordered and waited a month for delivery of my Sony A7C II. There was no updates. my emails were being ignored. In the final months of December i finally reached them through chat and was told they are awaiting their Sony shipment and that once it comes, they will send out my camera. Still no ETA was provided, no email stating they have recieved their shipment prior to dispatch or no information while i waited. Communication was very poor.

2
Date of experience: Dec 17, 2024
Beridry52
Ordered item never arrived

Ordered something online to collect in store. When it failed to turn up they failed to respond to my email enquiry. Ended up having to drive to the shop and requested a refund, as the staff there had no idea when/if it would ever arrive.

1
Date of experience: Jun 27, 2024
Mimo_3050432
Don’t order online

I ordered a camera which was only available through their online store. Made it through the checkout process. Had the money deducted from my account only them to email me the next day saying it’s sold out? How do you manage to do that? Don’t advertise something you don’t have. They asked me to email them back asap which I did and it took them a full 30 hours to respond. I can’t even purchase a camera at a different store since I have to wait for my refund. What a joke.

1
Date of experience: Jan 22, 2024
Wes Parker
Unable to help

Wanted to find out information on a second hand lens listed online, a Nikon 16 35 F4. Sent anonline query on Tuesday, then again on Wednesday and since there was no reply I visited TEDS Pitts St store today , Thursday. Apart from been treated like some sort of idiot be the sales assistant I was told that he could not help me and that I call the 1300 number. I asked him to do that since I had no success with that avenue of contact. He too failed and told me there was nothing he could do!

1
Date of experience: Aug 10, 2023
Richard Cook
The best bag for cameras

On Saturday 15th September 2018 I bought a Manfrotto NX Bodypack Sling Bag Navy for $49.95 from the Camberwell Store so I can protect my Panasonic HC-VX985 4K Video Camera from being dropped, scratched and scraped.

5
Date of experience: Sep 15, 2022

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Business Details

  • Ted's Cameras is Australia's leading camera store with 20 stores nationwide.
    100% Australian stock. Authorised dealer of Sony, Nikon & Canon.

  • language https://www.teds.com.au

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