Review Time
Zero stars if possible. I’m very disappointed with my recent experience with Tempest Photography. In my view, there’s very little care taken in the way they photograph children. The pictures felt rushed and randomly taken, with no effort to help the children pose or even check that their hair or clothes were tidy—especially frustrating when parents aren’t allowed to be present to assist.On top of that, being charged £28 for a single digital photo feels incredibly unreasonable for the quality provided. The arrangement many schools have with this company puts parents in a position where they’re expected to pay high prices for what I feel are poor-quality results. Overall, I don’t think families are getting good value, and I hope schools consider alternative photography providers in the future.
I was extremely disappointed with our experience. My daughter, a happy 18-month-old, usually poses well for photos, yet the photographer struggled to engage her. Instead of showing patience, we were told she 'wasn’t herself,' which is an odd conclusion for a child, not an adult model. We prepared extensively for this session, and it felt wasted. The interaction was rushed and impersonal, not suited for young children. A professional children’s photographer should know how to work with kids, but this was not the case. Very disappointing, and I wouldn't recommend based on this experience.
I ordered a digital download on 24/11/2025 which I expected would be the quickest way to receive my photograph with Christmas upcoming. By January 2026 I had not yet received the photograph and therefore made a general enquiry as to its whereabouts. A person contacted me back telling me that it had been personally emailed to me 1st Jan 2026 when it categorically had not. I was assured I was to be ‘re-sent’ the image within the next 48 hours. The next day (6/1/26) I received the image via email from the very person that handled my query. 1. The image is below par standard. 2. The image is still unable to be retained via the reference number they gave via the original email confirming the order. 3. The image was not sent via email on the 1/1/2026 as they had stated. That is a complete fabrication. This will be taken further and the school from which they are commissioned will certainly be notified (multiple times) about their shocking service. I am certainly not the only person who is dissatisfied at the very least with the service received. Horrendous.
Yet again (for the 3rd year in a row I have had the misfortune of having to use this company) they haven't sent photo mounts, although I asked them to. The photos are awful but they are all I have got. Yet another disappointment from this cowboy company.
My boy will never sit still for a photo.. let alone smile! Yet i go the imagine home and he did all of the above. i was thrilled, great photos which also didnt take long to come either. I also ordered a digital copy and that came within 48 hours. Cant wait for next years.
The photographer was fantastic with my children. We had a sibling photo taken before school, and she was very patient and friendly, taking the time to get a good shot of both of them together. My child's single portrait was lovely too. I ordered the digital images, and they were emailed to me within a couple of days.
I’m not happy with the fact this company over chargers parents. So expensive to have your child photo. And to top it off the sizes they do are not great either a large should be 8x10 😡 ripoff company. School need to find a decent one.
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Founded by Horace Tempest over 80 years ago, Tempest Photography has been at the forefront of the photographic industry for nearly a century.
As the first school photography company in the UK to move to full digital processing, with a digital laboratory that is the most state-of-the-art in Europe, you can be sure of first-class images, every time.
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