tenspros.com

1.8
1.8 Based on 11 reviews

...

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Average Rating

1.8

/
5

11 Reviews

5 Star
17%
4 Star
0%
3 Star
0%
2 Star
17%
1 Star
67%

Filtered Reviews

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Ginny
Terrible Experience with Lost Package

My order was marked as delivered by the delivery service, but I never received it. My security camera confirmed no package was delivered. The company refused to refund or replace the lost item, forcing me to dispute the charge with my credit card provider. Their customer service was unprofessional and unhelpful, shifting the blame onto me. I plan to file a complaint with the Better Business Bureau. This is a poor company—buyer beware!

1
Date of experience: Sep 22, 2021
Danielle Adams
Lack of Transparency in Customer Reviews

The company avoids asking for customer reviews, likely because they fear negative feedback. They misled me about the product's return policy, stating I could return it within 30 days but failed to disclose a restocking fee. I called multiple times before ordering and asked questions, yet they never provided truthful answers. I strongly advise against shopping here.

1
Date of experience: Oct 25, 2019

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