Review Time
I bought and tested two ankle braces from a company. Before I returned the first brace, I inquired about return deductions and was assured that my refund would not have any deductions. However, when I received my refund, $9 was taken out. For the second brace, I was informed that 20% would be deducted upon return. The brace was priced at $219.99, yet my refund was $52.98 less than what I initially paid, surpassing the stated 20% deduction. In both instances: • I covered the return shipping costs myself • The company also deducted their original shipping and handling fees from my refunds • These extra deductions were not clearly communicated beforehand • The complete return policy is only available in fine print after the purchase, when you're attempting to return the item My issue isn’t with the quality of the braces, but rather the lack of clarity regarding the return policies. The actual deductions did not align with what I was told, and the overall costs were much higher than anticipated. Customers should be properly informed prior to purchase that: • Return shipping is the customer's responsibility • Original shipping and handling may also be deducted • Quoted return deductions might not correspond to the final refund amount I’m sharing this so that others can make a fully informed decision before placing an order.
I bought two ankle braces from the company. Before returning the first one, I inquired about return deductions and was assured that my refund would be full. However, I noticed a $9 deduction upon processing my refund. For the second brace, I was informed that a 20% fee would apply, but my refund ended up being $52.98 less than the purchase price, which is more than the stated deduction. In both cases, I covered return shipping myself, and the company deducted their original shipping and handling costs from my refunds without clear prior disclosure. The full return policy was only available in fine print after I made the purchase. My main issue is not with the product quality but with the lack of clarity surrounding the return policies. Customers should be explicitly informed before making a purchase about return shipping responsibilities, potential deductions, and the possibility that quoted return deductions may not reflect the final refund amount. I share this to help others make informed decisions.
I placed an order as a guest, mistakenly thinking I had created an account. When I couldn't log in, I was frustrated. I reached out to the support team via phone and email, and was promptly contacted by a high-ranking representative within minutes. They explained the situation, guided me to create an account, and linked my order accordingly. They also informed me that my order had shipped and provided the tracking number. Their assistance was exceptional. After using the items I ordered, I’m even more impressed. Both devices have significantly eased my severe pain from an accident. It has been nearly two months since I received them, and they have been invaluable in my recovery. I'm very satisfied with the company and the products I bought.
The delivery service mistakenly delivered my package to the wrong address. I contacted the company, but it seems the issue is now my responsibility. They mentioned they would follow up on their end and reach out to me soon. They stated my product had a $100 insurance, but I have yet to receive any updates after more than a week. I won't be doing business with them again.
The customer service and sales approach felt awkward and confusing. The purchasing process was frustrating and prolonged due to misunderstandings about shipping and billing addresses. When the unit arrived with a damaged case, they refused to replace it and only offered a different solution. I doubt they even tried to order a replacement from the manufacturer. I won't return to them.
I ordered an ultrasound machine, but it was defective. It causes painful zapping sensations and heats up randomly, even when it’s off. The metal head poses safety risks, leading to burns. I informed the company but received no response. Be cautious: according to their return policy, all ultrasound machines are non-returnable unless defective, but they won’t respond to defective notices, leaving you unable to return or exchange. It’s a waste of money and has caused me injuries.
I placed an order and received the wrong item, which was nothing like what I ordered. The company's response was slow, citing understaffing issues. It took 14 days for them to provide a return label, which was for UPS without a pickup option, forcing me to drive to the store. If you have health issues and limited energy, I recommend ordering from a different platform. I eventually found a cheaper option that shipped the correct item promptly.
I regret giving this company a single star. After using their products for over 20 years without issues, the quality dropped significantly after they took over. The first batch of electrodes caused severe burns, and despite providing proof, they claimed it was my skin reacting poorly. I gave them another chance, but the second batch also burned me, confirming the decline in quality. They refuse to take responsibility, and I am left with unusable products. I wish I could take legal action, as I rely on these items for pain management. Avoid this supplier to prevent similar issues.
After deciding to stimulate my Vagus nerve, I found a new technology and was motivated to purchase after reading about it on a credible website. Although my package was delayed by customs, I eventually received my Microcurrent Tens Unit and followed the instructions for use. It has proven effective for what I aimed to achieve. I recommend researching your condition and consulting a therapist before using such devices. Good luck!
Claim your business profile now and gain access to all features and respond to customer reviews.
mainfactor.com
theladcollective.com
zaptatech.com
www.autocadassignmenthelp.com
privacyon.com
authentic.com.au
paulwilliamsdds.com
mytiorico.com
londonmusicpreparation.co.uk
flossy.com
