Review Time
I was referred by a friend and initially received very positive information over the phone — the experience was presented as free and enjoyable.The photoshoot itself lasted around three hours and was professionally conducted. However, after the session, I learned that receiving the photos for free requires waiting six weeks for small postcard-sized prints sent by post. No digital copies are included, despite being mentioned during the initial call.At the end, several paid packages were offered, starting at around £200, with staff highlighting that each individual photo normally costs £75. I would have appreciated clearer communication about pricing and delivery options before the appointment, as it would have set more accurate expectations.Overall, while the experience was enjoyable, greater transparency during the booking process would significantly improve the customer experience..
This whole experience made me cry. If you have never been to a photographic studio before, like me, then you may be as nervous as I was. I really had to convince myself to keep going and not turn back. I arrived to a gated area, beyond which lay a paved courtyard, stylish and inviting. My make-up was beautifully applied, and then it was time for the photo shoot. A young cheerful lady greeted my son and I with a smile, and helped us to feel relaxed. To my surprise we both began to enjoy ourselves and the different poses we were being directed to take. I thought at that point the experience was over, until I went to the viewing room. On a large screen I was able to view and select all the photos I wanted to have. Again there was so much laughter, and care and honesty in that space, that the professional editor gave us, that it made me cry, and the photos were great, and have been shared with all of my family and friends. I was so shocked that the photographer, so expertly managed to capture the relationship between my son and I. An invaluable experience I will truly treasure forever.
The experience started from the moment we entered the studio. Spacious and cosy atmosphere. It is clear there is excellent communication and high level of respect amongst the staff. Top tier make up artiste, the changing room was well organised and spacious. Enthusiastic photographer. All photos turned out superb, so hard to choose! Refreshments served. It's just great. Go to BROADWAY!!
Second time at the Broadway studios with myself and my children. Both times I have had excellent service. From the hair and make up all the way through to photo selection. Chelsea done my make-up and she is amazing. Done exactly what i asked.Have always been made to feel welcome and I always recommend my friends and family. Will definitely return in the future.
This wasn’t my first time with Broadway Studios, and once again, they delivered above my expectations. Every time I’ve visited, the team has been incredibly professional, attentive, and kind. They really take the time to listen to my needs and ensure everything is just right.For this shoot, I needed professional images with specific requirements and a very fast turnaround. They understood the urgency and made it happen without any stress. The final photos were absolutely stunning, and exactly what I needed — delivered quickly and with amazing quality.Broadway Studios continues to impress me with their service, talent, and reliability. I highly recommend them to anyone looking for a top-tier photography experience.
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Professional makeover and photo shoot experiences for families & kids, couples, mums-to-be, performers and even pets
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