theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Good service

Diane responded so quickly to my query. And managed to solve my problem as soon as I emailed. Thank you

5
Date of experience: Nov 19, 2025
Barry Pollock
Great aftershaves, great service

The aftershaves are absolutely brilliant. There was a slight mix up with my order, but Adam sorted it out within an hour or so of me contacting them about it and has sent out a replacement already. Fantastic customer service, Will definitely use again.

5
Date of experience: Nov 19, 2025
Adam was very fast at responding sorted…

Adam was very fast at responding sorted out my small problem. Highly recommend and scents are amazing!! Will be buying more

5
Date of experience: Nov 19, 2025
Consistently great service and…

Consistently great service and excellent scents. My go to website for value for money and complimentary fragrances that smell just like the original.

5
Date of experience: Nov 19, 2025
Ms Lynette Gower
They have been very helpful and polite

They have been very helpful and polite

5
Date of experience: Nov 19, 2025
Customer
Lovely fragrances

Lovely fragrancesI ordered the special offer 3 x £44.99All smell good Easy ordering Quick despatch

5
Date of experience: Nov 19, 2025
Annarose Hearsum
Really pleased

Really pleased. Super easy to navigate the website and extremely quick delivery.Thrilled with the perfume. Smells just like the original.

5
Date of experience: Nov 19, 2025
customer
I think I am addicted

The Essence Vault has completely exceeded my expectations. Their perfumes are absolutely spot on — the scents are rich, long-lasting, and incredibly close to the originals. I’ve tried several now, and every single one has been amazing.What impressed me even more was their customer service. They accidentally made a mistake with one of my orders, so I sent them an email. Within an hour, I had a reply saying my corrected perfume was already on its way. No back-and-forth, no hassle — just quick, effective, and genuinely brilliant service.It’s rare to find a company that delivers both exceptional products and exceptional support, but The Essence Vault does exactly that. Highly recommended.

5
Date of experience: Nov 19, 2025
Mark Ogden
Fahrenheit

Ordered the Dior Fahrenheit equivalent and very good, sprayed in the morning 7am and could still smell it come 6pm so lasts very well. Therefore went on to Orde a 3 pack of different fragrances as on offer so will make good Xmas presents. Therefore another review to come

5
Date of experience: Nov 19, 2025
Courtney Way
Amazing arrived so quick and smells…

Amazing arrived so quick and smells gorgeous!

5
Date of experience: Nov 19, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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