theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

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Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Rebecca Murphy
Alix was very friendly and helpful

Alix was very friendly and helpful. No faff just sorted my query straight away.Thank you Alix

5
Date of experience: Nov 20, 2025
Catherine
Great and speedy service

Great and speedy service , Peter the customer service representative was very quick to sort out a missing parcel

5
Date of experience: Nov 20, 2025
Marcia
First time using this site

First time using this site. I ordered a bundle order and a candle . The order arrived quickly and was well packaged. However the candle had been replaced by a perfume in error. I contacted the company the same day , who responded straight away . I provided photo proof of my delivery and Waheed arranged for my candle to be delivered the following day . Impressed with customer service and the products smell amazing too !

5
Date of experience: Nov 20, 2025
Andy Howard
Waste of money, poor quality!

I ordered the scent which was based on creed aventus (200) I also got the (94) fragrance,I have to say I was dissatisfied and not impressed with the scent itself which didn't resemble aventus at all! as I had some real aventus for comparison, I thought using the essence vault might save me some money as the real aventus is expensive, also It did not smell very strong and didn't last very long before the aroma had disappeared! Overall disappointed and a waste of money!

1
Date of experience: Nov 20, 2025
Andrew Waller
Fast delivery

Fast delivery, lovely smells that last

5
Date of experience: Nov 20, 2025
Amazing service

Amazing my parcel was sent somewhere else and another parcel was replaced like days after that is what I call a real business, smells amazing and lasts all day and night highly recommend

5
Date of experience: Nov 20, 2025
Daniel
Cracker aftershave

Cracker aftershave Well pleased 👍

5
Date of experience: Nov 20, 2025
Gillian
Purchased many

My son purchased first, then my daughter her boyfriend and myself purchased three each, i will definitely order again they are amazing 👏

5
Date of experience: Nov 20, 2025
customer
Beautiful scent that lasts Thank you

Beautiful scent that lasts Thank you

5
Date of experience: Nov 20, 2025
caroline Oconnell
Fantastic

Fantastic easy order and price is perfect Long lasting fragrance would recommend to everyone

5
Date of experience: Nov 20, 2025

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Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

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