Review Time
Caution: Misrepresentation, Poor Execution, and Unfulfilled Refund
I signed up for what was represented as a HighLevel ProTools–sponsored done-for-you program with Orien Daly, advertised at $5,000 (discounted from $10,000) and branded with the HL ProTools logo on the offer page.
Despite this, my card was charged $7,500, and although Orien acknowledged the overcharge and committed to refunding the extra $2,500, it has now been over 4 months with no refund issued.
Beyond the billing issue, the program execution was extremely poor:
Disorganized and confusing onboarding
Missed meetings and trainings
Lack of communication and follow-through
No clear strategy or cohesive system
Zero leads generated after more than 2 months, despite me providing full access to my LinkedIn account for outreach
For context, I am not new to business or marketing:
20+ years in corporate leadership
15 years building and coaching businesses
Owner of a ZoomInfo agency generating up to 3,000 high-intent leads per month
Established LinkedIn network of 3,500+ executives and entrepreneurs
This was not a case of unrealistic expectations—it was a failure to deliver even basic execution.
I genuinely wanted this to work and gave Orien ample time and grace. I also attempted to resolve the refund privately and professionally. Unfortunately, the commitment to refund has not been honored.
I’m sharing this review to warn others to proceed with extreme caution, verify any claimed partnerships or sponsorships, and ensure refund terms are clearly documented and enforced.
I hope this feedback encourages accountability and protects others from a similar experience.
I had conversations with the representatives to initiate what I hope will be a long-term partnership. Everyone I've interacted with is approachable and genuinely believes in providing value rather than merely "selling a service." After researching numerous companies, I found my way here.
I had discussions with the team to begin what I hope will be a long-term collaboration. Everyone I've interacted with is down-to-earth and seems committed to delivering real value instead of simply "selling a service." After exploring many options, I ended up here.
What an AMAZING start to my journey! The onboarding process was incredibly helpful, providing clarity on my goals for the agency. The resources available are extensive, and I highly recommend them to anyone feeling overwhelmed and in need of direction before taking action!
I'm still at the beginning of my journey with the team, but I'm thrilled about the direction they've set. Their expertise and understanding of my goals have already made a significant impact. Every interaction boosts my confidence that I'm in capable hands. It's rare to find a group that combines technical skill with a genuine interest in your success, but this team does just that. If the start is this promising, I look forward to what lies ahead.
While the experience hasn't been perfect, I appreciate their dedication to resolving issues. The representative has personally reached out to ensure everything is done correctly, which I value. I'm excited to collaborate further, especially with their promise to help us gain customers.
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