Review Time
Was scared to order off here because of the reviews saying shipping takes forever however my books actually came within a week. My issue was I ordered a special edition book but received the normal version of the book. I paid $30 for the special edition and the regular book retails for $16. When I contacted them they said the best they could do was a 20% refund. Didn’t offer to send the actual book I ordered. Ended up paying almost $10 more than retail price after getting the 20% refund. The only other option I had was to pay to have the book returned and was told there’s no guarantee I would receive the special edition book I actually ordered even after that. That being said I did order three other books which were in excellent condition and were the actual books I ordered.
Was scared to order off here because of the reviews saying shipping takes forever however my books actually came within a week. My issue was I ordered a special edition book but received the normal version of the book. I paid $30 for the special edition and the regular book retails for $16. When I contacted them they said the best they could do was a 20% refund. Didn’t offer to send the actual book I ordered. Ended up paying almost $10 more than retail price after getting the 20% refund. The only other option I had was to pay to have the book returned and was told there’s no guarantee I would receive the special edition book I actually ordered even after that. That being said I did order three other books which were in excellent condition and were the actual books I ordered.
Ordered a book which I needed in time for our holiday . Another company had let us down, but The Nile were awesome - great communication around order placement and estimated delivery date . Regular updates on shipping and my book arrived 3 days ahead of promised date. Highly recommended
Wrong product delivered and company has led me on for 7 weeks with 'we're contacting the supplier'/ 'correct product coming into stock soon'/ 'just give us a few more days' emails. About to take legal action for a refund. Wish I'd read other reviews before using.
In 2026 it’s unfathomable that a book in stock ordered from Melbourne to Sydney should take 20 days!! I emailed and got no response after 10 days. Typed with a bot that said by 28th, 18 days after ordering. Now I’m getting it on the 29th. I could have written out the book and posted it in 19 days. Will absolutely never ever use this joke of a company again.
I regularly purchase books from Nile and have done so for several yearsMostly I purchase biographies and I have been thrilled to find Nile can supply bios from 40/50 years agoI am 83 years of age and prefer to buy books online At all times the books I wanted were delivered quickly and in good condition.Nile prices are more reasonable than other bookstores and I am totally satisfied with the products and the service from Nile books.I can absolutely recommend the Nile book company
Heya guys,I ordered a calendar from "The Nile" 23 days ago, and just received an email saying that the calendar "is not in stock"! (Hopefully I will get my money back!) - Imagine running a business like that!!!ALMOST 3 AND A HALF WEEKS , AND THEN A MESSAGE SAYING THAT IT'S "NOT IN STOCK"!!! - What a disgrace!!
Shocking service. I placed order on 5th December and was advised it would be received between 10th Dec- 23rd Dec. It was posted on 24th Dec and I’ve STILL not got it! I posted a review criticising their service on their website. The website was immediately flooded with automated reviews of “excellent service”. That’s how they keep their high rating up. Corrupt
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