stacees.com

4.3
4.3 Based on 61 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

61 Reviews

5 Star
79%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
19%

All Reviews

Filter Reviews

Review Time

Amanda Gao
My daughter bought this dress, and the quality of the dress was not up to par. The bottom end of the

My daughter bought this dress, and the quality of the dress was not up to par. The bottom end of the corset had a tail part that would stick out to the side, and the fabric of the dress does not look like the fabric that they have in the photo. Also, the return policy is terrible: only 75% of the price that I paid for the dress is refunded, and I have to cover the shipping cost to return the dress back to China. This website seems like a phishing website. If you have same issue, pls submit report to FTC(Federal Trade commission), FBI internet crime complaint center (IC3).

1
Date of experience: Feb 27, 2026
Reema Nasserandkhan
We ordered a custom dress that came in time and fit like a glove. The $18 surcharge is a bargain com

We ordered a custom dress that came in time and fit like a glove. The $18 surcharge is a bargain compared to what a dry cleaner would have charged to shorten the dress which would have changed its entire structure (my daughter is 5'0 on a good day). The material was so much better than the stores such as Windsor and the Downtown LA places. We will be placing our fifth order this prom season.

5
Date of experience: Feb 12, 2026
Karli Rodriguez
I would 100% recommend STACEES!!! I was able to find the perfect dress for each of my daughters who

I would 100% recommend STACEES!!! I was able to find the perfect dress for each of my daughters who have COMPLETELY DIFFERENT personalities and taste in fashion! STACEES had so may options and the prices are SOOOOOO REASONABLE!!!!! Can’t wait to use them again next year!!!!

5
Date of experience: Feb 08, 2026
Dyllan Kessler
The dress is amazing! Quality is definately top tier! The customer service reached out imidiately re

The dress is amazing! Quality is definately top tier! The customer service reached out imidiately regarding helping with sizing when I emailed them and was a huge help making sure everything fit perfectly! I would highly recommend buying a dress from Stacees if youre looking for something amazing

5
Date of experience: Jan 30, 2026
Emilee Bowman
The dresses are very high quality and fit amazingly if you do custom fit!!! I know to get a custom s

The dresses are very high quality and fit amazingly if you do custom fit!!! I know to get a custom size it’s a few extra dollars but it’s soooo worth it! Love these brands of dresses and will definitely be ordering from here again.

5
Date of experience: Jan 27, 2026
osimio88
Terrible return policy

The return policy is terrible. It took more than 14 days to receive a return address, and I still haven't gotten it. They keep suggesting I keep the dress for a $10 credit, but it doesn’t fit. I want a full refund. Then they stated I could only get 70% back since they can't resell the dress. This was not mentioned anywhere. I will never shop here again.

1
Date of experience: Dec 14, 2025
LL30
Unacceptable return policy.

The return policy is unacceptable. It took more than 14 days to receive a return address, and I still haven't received it. They keep suggesting I keep the dress and offering $10, but it doesn't fit. I want a full refund. Then they mentioned I could only get 70% of the refund because they can't resell the dress. This wasn't stated anywhere. I will never shop here again.

1
Date of experience: Dec 14, 2025
MCKAY2266
Returns are almost impossible

The return process is extremely difficult, nearly nonexistent. At this point, I've decided to accept the loss instead of attempting to return the item. I wouldn't recommend this platform for buying dresses; it’s been a total letdown.

1
Date of experience: Dec 13, 2025
Unhappy customer

Returns are very difficult, almost impossible. At this point, I’m just going to accept the loss and not try to return the item. I wouldn’t recommend this platform for ordering dresses; it’s been a total disappointment.

1
Date of experience: Dec 13, 2025
Darren T.
Absolutely loved the dress

I was a bit anxious about the dress arriving on time since we ordered it last minute. However, it arrived two days before the dance and fit perfectly. It looked amazing!

5
Date of experience: Dec 10, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More