thepillowhome.com

4.1
4.1 Based on 220 reviews

...

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Average Rating

4.1

/
5

220 Reviews

5 Star
63%
4 Star
9%
3 Star
3%
2 Star
3%
1 Star
22%

Filtered Reviews

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Review Time

Huck Chaloner
Comfort for TV and Reading Time

For watching TV or reading in bed, the backrest pillow with arms & adjustable headrest has been a fantastic addition. The adjustable headrest is a great feature for finding the right angle, and the pillow is incredibly comfortable. The delivery was quick, and the overall experience has been great.

5
Date of experience: Nov 17, 2025
JD18 CollectPlus Customer
I ordered my pillow but please make…

I ordered my pillow but please make sure when ordering you allow enough time for shipping.I have stayed in touch with the company throughout the ordering/delivery process & they acknowledged there would be a delay so unfortunately I was not able to test the product on my flight.

5
Date of experience: Nov 16, 2025
Elizabeth
Read the fine print for returns

Read the fine print! Returns need to be shipped to China. They don’t have a US address. Buyer beware.

1
Date of experience: Nov 16, 2025
CollectPlus Customer
Great pillow but poor delivery

Great pillow, super soft and think it will keep my head up straight but it took an age to arrive

3
Date of experience: Nov 16, 2025
Sandra Amato
Recommend this store…

Easy to order and good communication about my order.

5
Date of experience: Nov 16, 2025
evangeline Wassmer
good communication

clear instructions and easy to followgood communication post order

4
Date of experience: Nov 15, 2025
User Friendly Site

Easy to order. The customer reviews sold me on giving this cervical pillow a try.

5
Date of experience: Nov 15, 2025
Nicole STEPHEN
Neck pillow

Was quick and easy to place my order

5
Date of experience: Nov 15, 2025
Bod86
Public Apologies, Private Ignoring

⸻After previously posting a review about how terrible my experience with The Pillow Home has been and reporting them to my bank for fraud, they had the nerve to reply with a generic apology asking me to contact their customer service. I had already done this multiple times and had been completely ignored.I even emailed them again, attaching screenshots of both my review and their public response, hoping that now the complaint was out in the open they might finally resolve the issue. But of course, nothing. It has now been two weeks since I replied to their comment, proving that their response was purely for show to make it look to future buyers as though they actually care.They clearly don’t.

1
Date of experience: Nov 14, 2025
Carol Derrick
Fast and easy sleep good

It was easy awesome

4
Date of experience: Nov 14, 2025

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