Review Time
Sent a beautiful hand-tied bouquet to someone not feeling well. It was delivered the next day, and she loved it. This isn't my first experience with Roots and Blooms, as I first used them in 2020. I'm happy to see nothing has changed over 5 years!
Roots and Blooms went above and beyond for my recent delivery. Unfortunately, my friend had already left work when they tried to deliver the bouquet so they dropped it at her house instead. And the flowers were BEAUTIFUL! Highly recommend!
This florist delivered my bouquet a day late. I was never told about this and even though they had my email and my phone number, they did not notify me. Their explanation was that the driver mis-delivered it, which I understand can happen, but I was surprised that I was never notified of this. Most bouquets are sent because of an "event", and so if a bouquet is delivered a day after a birthday, or a day after a christening, or a day after a graduation, it really doesn't feel the same--it's like the sender forgot and then tried to "mea culpa" the next day. Doesn't hit the same when the flowers arrive the next day. Not good. AND even after they delivered it a day late, they never told me--I had to communicate with them and ask why it was not delivered as ordered. Bad form. I would be very wary of this place if you want a reliable florist in DC. There are tons in the City. Best to go with a place that has better reliability IMO.
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Flower, plants and gifting company
Located in Washington DC. Operating since 2015. Specialized in Gift box, sympathy flowers and everyday bouquets.
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